Communication & interpersonal skills
Customer service skills
Sales & negotiation skills
Basic administrative skills
Microsoft Office / Google Workspace
Data entry & documentation
Good follow-up and coordination skills
Time management & organisational skills
Problem-solving skills
Teamwork and collaboration
Attention to detail
Willingness to learn
Basic social media & marketing skills
Ability to communicate professionally with clients
Demonstrated experience in corporate training, sales coaching, or franchise operations.
Strong background in B2C or B2B sales, specifically with a track record of teaching others how to close deals.
Tech-savvy with the ability to quickly master and teach proprietary software platforms (experience with design or operational software is a strong plus).
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Education: Bachelor’s Degree or Diploma in Business Administration, Operations Management, or a related field.
Experience: Minimum 3 years of experience in operations, branch support, administration, or a related field. Experience in monitoring operational performance, TAT, and compliance is highly preferred.
Strong coordination and follow-up skills with the ability to manage multiple tasks and priorities
Comfortable with Microsoft Office / Google Workspace and quick to learn new digital and productivity tools.
Good written and spoken English and Mandarin.
Able to support occasional events outside normal working hours when required