Fluent in English and Mandarin – Must be comfortable handling multilingual customers. Cantonese speaking candidates will be a bonus (for Hong Kong market)
Customer-facing experience– Background in customer service, hospitality, or other service-related industries is a plus.
Strong communication & problem-solving skills – Ability to de-escalate issues and turn a negative experience into a positive one.
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A Great Portfolio: Show us your creative flair! We want to see your eye for color, layout, video editing, or storytelling (can include university projects, freelance work, or personal TikTok/XHS/Instagram creations).
An AI Enthusiast: You are already using—or are eager to learn—AI tools for photo and video creation. You see AI as a superpower that helps you scale your output, not a threat.
An Organized Mind: Because you'll be managing assets for multiple brands, you need to love finding the fastest, neatest way to organize files and set up repeatable workflows.
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