Scout for KOLs and Sign contract with KOLs to have longer term co-op to promote Ola Chat products;
Build up KOL base for pipeline of KOLs to help with marketing needs;
Brief KOL the content marketing feature and co-create with KOL to ensure best content and business results;
Incubate and develop “Stars” from our KOL base to market to wider advertisers;
Closely manage KOL and guide KOL;
Responsible for KPI settings, key actions planning and results measurement/ optimization for business objective of new user growth behind KOL content marketing;
Keep abreast of emerging trends, technologies and influencers, espeically in short video format ( tiktok etc);
Monitor campaigns and ensures contract compliance while always looking out for improvement points.
Be friends to creators, knowing their strengths and weakness
Understanding about the trends of fashion, beauty, travel, home, food categories, what trendy posts will look like, and training your managing creators/influencers to produce quality content
Understanding the company target, able to break them down into daily tasks.
Monitor your goals achievement and schedules, make sure you deliver what you promise
In this role, you will be responsible for designing, developing, and maintaining Flutter-based mobile applications for both Android and iOS platforms.
A strong understanding of the Flutter framework, as well as a solid foundation in object-oriented programming and mobile development. We encourage you to apply.
Job Description & Requirements Serves customers by providing product and service information and resolving product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information.
Attend and respond to all customers feedback via emails, social media, phone calls, Google reviews and other channels.
Coordinate with internal departments concerning the feedback of customers.
Compile customer feedback and provide advisory to management by generating monthly dashboard data.
Assist to train outlet service crew on customer service.
Attend to customer enquiry and are comfortable with face-to-face video chat.
Deal with customer feedback and general inquiries via online and offline.
Identify, investigate and deal with customer issues accordingly.
Perform other ad-hoc duties as assigned by the management.