Proficient in Mandarin and English to effectively communicate with Mandarin-speaking clients and handle English-based communications as required. (Mandarin team)
Previous customer service or call center experience preferred (fresh graduates welcome).
Strong problem-solving and critical thinking abilities....
We are looking for a friendly, responsible, and customer-focused Customer Service team member to handle customer enquiries, bookings, and daily communication. You will also coordinate with drivers and customers to ensure booking information and trip statuses are updated accurately.
We are hiring for Mandarin Speaker for our client based in Cyberjaya for Customer Support role for Travel project.Salary RM 4500 basic +shift allowance +KPIIf you are interested, kindly drop the whatsapp text to book the interview slot +601127266261
Customer Service Management
Food and Beverage Operations
Staff Training and Development
Conflict Resolution
Quality Control
Inventory Management
Performance Monitoring
Customer service
Problem Solving
Listening
Resolving Conflict
Phone Skills
Customer Inquiries
Communication Skill
Customer Satisfaction
Fluency in Cantonese
Fluency in Cantonese and Mandarin
CRM (Customer Relationship Management)
Customer Service
Information Technology
Helpdesk
Client Relationship Management
Communication Skills
Problem-Solving
Active Listening