Location: Aeon Bukit Raja, Aeon Shah Alam, IOI City Mall, Menara118, Setapak Central, Kepong, Aeon Nilai, KLCCRequirements:· Friendly and customer-oriented personality· Basic computer skills (Microsoft Office, appointment booking systems)· Able to communicate in English and Malay (Mandarin is a plus)· Responsible, punctual, and well-groomed· Min. Diploma and above· Willing to work at salon· Able to work on shift, weekends, and public holidays
Job Description
Location: Aeon Bukit Raja, Aeon Shah Alam, IOI City Mall, Menara118, Setapak Central, Kepong, Aeon Nilai, KLCCRequirements:· Friendly and customer-oriented personality· Basic computer skills (Microsoft Office, appointment booking systems)· Able to communicate in English and Malay (Mandarin is a plus)· Responsible, punctual, and well-groomed· Min. Diploma and above· Willing to work at salon· Able to work on shift, weekends, and public holidays
Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
Strong interpersonal and communication skills are the baseline. Not the differentiator, the baseline.
Experience or genuine interest in advertising, branding, or the creative industry is a significant advantage. You'll need to be comfortable handling clients directly, managing expectations, and yes, having difficult conversations gracefully.
Prior experience in account management or client servicing is preferred but not required if you can demonstrate the right instincts. Formal qualifications are not the yardstick we measure by....