• Who we are looking for Holds a degree in Marketing, Communications, Business, or a related field, with CRM, Digital Marketing or Loyalty Program Management certifications are a strong advantage.
• At least 2-3 years of Loyalty and CRM experience in retail or relevant agency.
• Deep motivation to understand customer behaviour and to create meaningful, value-driven experiences that strengthen emotional loyalty.
...
Patient reception and registration
Appointment scheduling
Medical record management
Assisting physicians with examinations and procedures
Basic clinical procedures (e.g.
vital signs measurement
specimen collection)
Maintaining clinic cleanliness and organization
Inventory management of medical supplies
Excellent communication and interpersonal skills
Customer service skills
Diploma or Bachelor's Degree in Business Administration, Operations Management, Supply Chain Management, Industrial Engineering, Manufacturing, Logistics, or a related field.
Minimum 3 years of relevant experience in an operations, administration, customer service, or manufacturing environment.
Experience in the Electronics & Electrical (E&E) manufacturing industry is preferred.
...
Candidates with experience in Customer Relationship Management (CRM), customer service, customer engagement, or membership management are preferred.
Candidates with customer service experience in direct selling, beauty salons, wellness centres, retail businesses, or listed companies will have an added advantage.
Candidates with only third-party outsourced customer service experience (Telemarketing / Tele-customer Service) will not be considered.
...
customer engagement
or membership management are preferred.
and after-sales service is preferred.
Able to communicate and write in basic English and Chinese.
Possess strong problem-solving skills with a customer-focused mindset and empathy.
• The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from new and existing clients and actively seek new sales opportunities.
• Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders to achieve personal sales target and company objectives.
• To liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
Communication
Adaptability
Problem Solving
Search Engineering
Data Entry
Microsoft Office 365
Customer Service
Customer Support
CRM (Customer Relationship Management)
Customer Experience
Active listening
Computer Literacy
Typing
Time Management
Communication
Adaptability
Problem Solving
Search Engineering
Data Entry
Microsoft Office 365
Customer Service
Customer Support
CRM (Customer Relationship Management)
Customer Experience
Active listening
Computer Literacy
Typing
Time Management