Language Proficiency:Business-level fluency or native proficiency in Cantonese and English (written and spoken) to support Cantonese-speaking customers.
Education: Minimum SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent.
Technical & Product Knowledge: Basic computer literacy and interest in IT/technology products to quickly grasp product details and assist with IT-related inquiries.
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✅ Good communication & customer service skills
✅ Conversational English & Bahasa Malaysia
✅ Friendly
confident & customer-oriented
✅ Able to handle customer enquiries professionally
✅ Basic sales & cashier/POS knowledge
✅ Good teamwork & interpersonal skills
✅ Able to work shifts
✅ Well-groomed and professional
✅ Retail / customer service experience is an advantage