全职 Service Business Development Executive 工作, 薪水 up to MYR 4,000, JOS (Malaysia) Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

• Minimum 2–4 years’ experience in service delivery, client servicing, or business development (IT/services sector preferred).

• Strong organisational and coordination skills.

• Excellent communication and interpersonal abilities.

• Experience in preparing proposals, quotations, or business documentation.

• Familiarity with SLA management and contract processes.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

The Service Business Development Executive is responsible for supporting business development activities and ensuring effective service delivery to clients at JOS Malaysia. This role focuses on client relationship support, service opportunity development, proposal preparation, and coordination with internal teams to achieve service growth objectives. The position is client-facing and requires strong interpersonal, organizational, and problem-solving skills, but does not involve direct people management.

WHAT YOU’LL BE DOING

Client & Business Development Support

• Assist in building and maintaining strong client relationships.

• Support preparation of proposals, quotations, and presentations for service opportunities.

• Act as a supporting contact point for clients, escalating issues where required.

• Work with the sales team to identify opportunities for expanding service offerings.

Service Delivery Coordination

• Ensure smooth execution of service projects as per Service Level Agreements (SLA).

• Liaise with internal teams to coordinate resources, track progress, and resolve client issues.

• Monitor adherence to timelines and quality standards.

Operational & Contract Support

• Support execution of service contracts, agreements, and renewals.

• Maintain proper documentation of contracts, service records, and communications.

• Assist in ensuring compliance with contractual obligations.

Financial & Reporting

• Support financial tracking of service projects, including billing coordination.

• Assist in cost monitoring and reporting.

• Prepare periodic service and business development performance reports.

Problem-Solving & Escalation

• Proactively flag potential issues in service delivery or client satisfaction.

• Provide recommendations for resolution and escalate to management as needed

• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Leave
• Medical Insurance
• 5 Working Days
• Training Provided