Support procurement, logistics, and inventory teams with documentation and follow-ups.
File and organize physical and digital documents, including invoices, delivery notes, goods received notes (GRN), delivery orders (DO), and purchase orders (PO).
Monitor and manage office supplies and warehouse administrative tools.
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Monitor and follow up on the full outbound order process (picking, checking, shipping, delivery, reconciliation, returns, proof of delivery, and invoicing) to ensure accuracy and timeliness.
Update and maintain logistics status in the ITMS system (pick up collection, shipping, delivery POD, etc.) to ensure data accuracy and consistency with actual operations.
Coordinate with warehouse operations, transportation, sales, and service teams to ensure smooth order fulfilment.
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Inbound & Space Optimization: Manage stock receiving, quality control, and put-away procedures; optimize bin/rack layouts to maximize space efficiency and improve picking routes.
Cross-Functional Coordination: Collaborate closely with live commerce production, customer service, and procurement teams to align stock availability, campaign preparations, and returns processing.
Process Improvement: Continuously refine operating procedures (SOPs) to reduce error rates, improve parcel processing speed, and control packing material costs.
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