Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to
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Team engagement activities - Assist and drive initiatives which are related to enhancing team engagements – i.e Team building etc. Provides coaching of team members on daily operations and workload management. Resource Planning -Provide accurate data and information on all resource planning initiatives and efficiency monitoring activities
Responsible for ensuring the appropriate compliance checkpoints/checklist representing Affiliate Policies and External Regulatory requirements is prepared and reviewed annually. Reviews monthly or ad hoc communications to affiliate(s) to address key performance indicators (e.g. number of claims reviewed, cycle time, reason of claims returns). Conducting random T&E quality assessment basis on team’s support of the T&E compliance activities.
Participate in compliance program, projects and other ad-hoc tasks assigned by Global T&E Lead. Escalates issues and recommended resolution plans in a timely manner to the RSS line manager and affiliate (where required). Ensures the accuracy and reliability of the KPI Dashboards and automation reports used to support the Compliance review process. Prepare reports and training material on a periodic basis to address business operations oversight, updates to process changes, and re-training or onboarding of new team members
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Team engagement activities - Assist and drive initiatives which are related to enhancing team engagements – i.e Team building etc.Provides coaching of team members on daily operations and workload management.Resource Planning -Provide accurate data and information on all resource planning initiatives and efficiency monitoring activities
Responsible for ensuring the appropriate compliance checkpoints/checklist representing Affiliate Policies and External Regulatory requirements is prepared and reviewed annually. Reviews monthly or ad hoc communications to affiliate(s) to address key performance indicators (e.g. number of claims reviewed, cycle time, reason of claims returns).Conducting random T quality assessment basis on team’s support of the T compliance activities.
Participate in compliance program, projects and other ad-hoc tasks assigned by Global T Lead.Escalates issues and recommended resolution plans in a timely manner to the RSS line manager and affiliate (where required).Ensures the accuracy and reliability of the KPI Dashboards and automation reports used to support the Compliance review process.Prepare reports and training material on a periodic basis to address business operations oversight, updates to process changes, and re-training or onboarding of new team members
...
Team engagement activities - Assist and drive initiatives which are related to enhancing team engagements – i.e Team building etc. Provides coaching of team members on daily operations and workload management. Resource Planning -Provide accurate data and information on all resource planning initiatives and efficiency monitoring activities
Responsible for ensuring the appropriate compliance checkpoints/checklist representing Affiliate Policies and External Regulatory requirements is prepared and reviewed annually. Reviews monthly or ad hoc communications to affiliate(s) to address key performance indicators (e.g. number of claims reviewed, cycle time, reason of claims returns). Conducting random T&E quality assessment basis on team’s support of the T&E compliance activities
Participate in compliance program, projects and other ad-hoc tasks assigned by Global T&E Lead. Escalates issues and recommended resolution plans in a timely manner to the RSS line manager and affiliate (where required). Ensures the accuracy and reliability of the KPI Dashboards and automation reports used to support the Compliance review process. Prepare reports and training material on a periodic basis to address business operations oversight, updates to process changes, and re-training or onboarding of new team members
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Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
...
Escalates issues and recommend resolution plans in a timely manner to the RSS Line Manager and Affiliate (where required)
Support the preparation of reports and training material on a periodic basis to address updates to the compliance monitoring process
As part of day-to-day operations work collaboratively with the team to identify opportunities to improve compliance documentations (e.g. review manuals, return reason coding etc)
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Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to
...
Fresh graduates with a bachelor's degree and a CGPA of 3.0 or higher
Candidates who have completed their studies and obtained their full academic transcript
Open to recent fresh graduates holding a Diploma or Bachelor's Degree in Business Administration, Tourism Management, Hospitality or Hotel Management or Customer Service or any related discipline.
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Proactively engage employees, colleagues, and leaders to address identified risks, fraud, & issues and to solve problems with moderate to high complexity
Update reference materials such as user guides, presentations, internal platform WIKI community page postings, and auditor checklist in a timely manner.
Identify and contribute on audit process improvements, policy changes, and submission of “Ideas” to improve the audit processes
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Proactively engage employees, colleagues, and leaders to address identified risks, fraud, & issues and to solve problems with moderate to high complexity
Update reference materials such as user guides, presentations, internal platform WIKI community page postings, and auditor checklist in a timely manner.
Identify and contribute on audit process improvements, policy changes, and submission of “Ideas” to improve the audit processes
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Strengthen and grow Greenlam brand specifications in banking and franchise projects through proactive engagement and sustained relationships management, with key decision-makers and architects and ensuring continued inclusion in project standards
Track specification progress, success rates and manage follow-up activities to convert specifications into sales.
Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.
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Collaborate Across Global Teams – Partner closely with cross-functional teams, including T&E Compliance and Concur Technical Support, to ensure efficient issue resolution and seamless service delivery
Support Business Excellence – Deliver end-user training, prepare operational reports, contribute to knowledge management, and actively participate in new initiatives to improve Travel & Expense services and operations
You hold a college or University degree in finance, informatics, business administration or economics subject is desirable
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Performs other relevant support activities as and when required (e.g. support in validating/ performing data analysis/testing which contributes to the reporting to affiliates/ Compliance Projects )
Escalates issues to superior/RSS Line Manager (where required)
Engages in networking with colleagues from other business functions when required to
...