Basic knowledge of computer hardware
software
operating systems
and networking.
Basic understanding of LAN/WAN
Wi-Fi
switches
routers
and network devices is an advantage.
Good troubleshooting and problem-solving skills.
Responsible
proactive
and willing to learn.
Good communication and interpersonal skills.
Able to work independently and as part of a technical team.
Perform cost estimation based on drawings, specifications, and site requirements
Generate Bill of Quantities (BOQ) and ensure accuracy for proposal submissions
Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, and other professional and technical personnel.
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IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
Analyse and determine the root causes of network incidents, implementing solutions, permanent corrective measures, and improvements to boost network reliability.
Attends in-person meetings with clients to analyse, troubleshoot, and diagnose hardware problems.
Follows standard procedures for properly escalating unresolved issues to the appropriate internal teams.
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