Maintain accurate maintenance and service records, ensure customer sign-off on the reports, and submit them to office administration for billing in a timely manner.
Quality Control & Assurance: Work closely with QA/QC teams to ensure product quality meets specifications. Conduct root cause analysis for production issues and implement corrective actions.
Solution Comparison: Evaluate and compare technical specifications, features, performance, scalability, compatibility, and pricing across different IT hardware vendors to recommend the most appropriate solutions.