Working Location: Puchong, Selangor (Remote possible)
Key Responsibilities:
- Develop and maintain technical documentation including data sheets, user guides, installation manuals, and system specifications, and contribute to training material development.
...
Extensive domestic travel required. If you do not like to spend a lot of time driving to see customers, please do not apply. This is a position that requires a lot of networking.
Able to visit our Johor Bahru office as needed.
This position is career based, which means the successful candidate will be groomed into a high-level management position.
...
To support the unit in assisting in product pipeline monitoring, align with company’s business strategy by ensuring the project schedules from stability batch arrangement till commercial run and first delivery to market as per agreed timeline with customer and target set by company.
Able to coordinate with relevant departments on new projects progress and implementation to the successfully launch of the product.
Responsible for documentation and compliance according to regulation, standards and requirements implemented by Department of Pharmaceutical Services and other related enforcement departments.
...
Prepare and submit monthly technical service reports, including analysis of support cases and the development of knowledge base materials, FAQs, and best practices for clients. vide technical support to clients, both online and on-site, including software installation, configuration, and troubleshooting.
Liaise with software principals/vendors to obtain technical assistance and resolve issues raised by clients.
Prepare and submit monthly technical service reports, including analysis of support cases and the development of knowledge base materials, FAQs, and best practices for clients.
...