Conduct system analysis, technical feasibility studies, system comparisons, and technology evaluations to recommend suitable implementation approaches.
Develop or coordinate initial proofs of concept to validate architecture, APIs, communication flows, hardware integration, and user workflows before full development.
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We are looking for a Technical Support Intern who is interested in heavy equipment, tires and technical problem-solving. This internship provides an opportunity to gain practical, hands-on experience in OTR tire applications, field inspections, troubleshooting and customer technical support.
What You'll Be Doing
The intern will assist the Technical Support team in:
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Take ownership of complex or escalated technical issues and drive them to resolution, staying hands-on rather than simply routing tickets to others.
Read and understand application code, logs, and system architecture well enough to trace an issue to its root cause, even without writing production code day to day.
Make simple, well-understood code changes or configuration fixes directly when it is safe and appropriate to do so, following the team's code review and testing standards.
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Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders
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To co-ordinate with PM, Project Executive (PE), Project Supervisor (PS) and Sub-Contractors on the progress of installation work in accordance to specific designs.
To conduct regular inspections on site installation works and report on any deviations to design drawings that may occur.
To work closely with PM / PE in identifying Variations Order (VO).
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We are seeking a highly competent, hands-on, and commercially driven Executive, IT Support Administration to manage the full spectrum of IT support, and infrastructure within our Corporate Division.
This role is ideal for an IT professional who can independently troubleshoot technical issues, manage IT resources, coordinate with vendors, and provide reliable IT support to ensure smooth business operations.