Content Strategy: Oversee the creation of engaging content that educates potential and existing publishers about affiliate marketing, our platform's features, and the advantages of our affiliate programs.
Data-Driven Marketing: Leverage analytics and data insights to guide marketing strategies, optimize campaign performance, and achieve recruitment targets.
Stakeholder Collaboration: Work closely with internal teams, including product development, affiliate management, and customer service, to ensure a cohesive and integrated approach to marketing and brand development.
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We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
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Develop and manage budgets, forecasts, and financial models; analyze and report variances to support management decision-making.
Oversee cash flow management, including timely payments, cash flow monitoring, and bank reconciliations.
Ensure full compliance with statutory, tax, and regulatory requirements, including computation and timely submission of tax returns, auditors' reports, annual returns, and other corporate filings.
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Oversee the planning, scheduling, and publishing of organic content across platforms, ensuring consistency in brand voice, quality, and timeliness.
Manage community engagement; monitoring comments, messages, and discussions, ensuring appropriate responses, escalation, and brand-safe interactions.
Lead social listening initiatives to track sentiment, narrative trends, and public conversations relevant to client brands, using insights to inform content and campaign direction.
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Lead the initiation, planning, execution, and monitoring of local aggregation payment projects, overseeing payment channel integration, system implementation, merchant acquisition, and customer service.
Coordinate internal and external resources to resolve project bottlenecks and operational challenges.
Continuously monitor operational KPIs such as:
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Build and operate the harder engineering layers of a solution when projects demand it: orchestrated pipelines, worker-based and event-driven architectures, stream processing, and scaling for data volume and concurrency.
Own solution quality: data validation, model evaluation, reproducibility, performance, and operational reliability (monitoring, alerting, failure recovery).
Lead and mentor a team of junior data scientists and analysts; review their work, unblock them technically, and grow their skills.
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Drive business development initiatives and cultivate long-term relationships with clients and business partners.
Coordinate both online and offline marketing activities while supporting brand-building and marketing strategy execution.
Stay up to date with industry trends, consumer behaviour, digital marketing developments, and competitor activities to provide strategic recommendations and innovative marketing ideas.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable.NET Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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