Ensure the team adheres to the established processes, identify opportunities for continuous improvement, new tools, and develop new processes to support design operations.
Collaborate with marketing, content and sales teams to ensure all creative deliverables are produced to the highest standards and quality in a timely fashion.
Conceptualise campaign visions, harnessing original ideas for visual content, websites, social media and other marketing materials.
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Oversee the planning, scheduling, and publishing of organic content across platforms, ensuring consistency in brand voice, quality, and timeliness.
Manage community engagement; monitoring comments, messages, and discussions, ensuring appropriate responses, escalation, and brand-safe interactions.
Lead social listening initiatives to track sentiment, narrative trends, and public conversations relevant to client brands, using insights to inform content and campaign direction.
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Source creatively across channels: job portals (JobStreet, LinkedIn, Indeed, Hiredly), social media, walk-in interviews, career fairs, hotel schools/colleges, and employee referrals.
Negotiate offers within approved salary structures and manage candidate expectations professionally.
Track and report recruitment metrics (time-to-fill, cost-per-hire, source effectiveness, offer acceptance rate) to leadership.
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Support the planning and execution of regional People & Culture programmes, including town halls, onboarding activities, leadership events, appreciation initiatives, learning campaigns, and corporate employee events.
Maintain and continuously improve employee communication platforms and communication framework, including the intranet-Lark Moments, Workplace and etc and other digital channels in ZUS, ensuring content is current, engaging, and aligned with regional communication standards.
Track employee engagement results, communication effectiveness, participation rates, and employee feedback, preparing regular reports and insights to support continuous improvement.
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We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT
At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
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Develop and manage budgets, forecasts, and financial models; analyze and report variances to support management decision-making.
Oversee cash flow management, including timely payments, cash flow monitoring, and bank reconciliations.
Ensure full compliance with statutory, tax, and regulatory requirements, including computation and timely submission of tax returns, auditors' reports, annual returns, and other corporate filings.
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Lead the initiation, planning, execution, and monitoring of local aggregation payment projects, overseeing payment channel integration, system implementation, merchant acquisition, and customer service.
Coordinate internal and external resources to resolve project bottlenecks and operational challenges.
Continuously monitor operational KPIs such as:
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