Enhance the professional ability, client server ability and service conversion ability of the after-sales services team in the region;
Be responsible for the whole process of after-sales services for trucks, and complete various tasks such as dispatching, scheduling, and resource coordination according to the after-sales services control program;
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Manpower & Training: Efficiently distribute shift workers across the production floor, monitor their performance, and ensure operators are adequately trained for their tasks.
Safety & Environment: Enforce company safety rules and regulatory standards to drive a "Zero Accident" working culture. Conduct weekly safety toolbox briefings for floor staff.
Housekeeping & 5S: Ensure the production floor and casting yards are continuously kept clean, organized, and free of hazards.
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Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
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