Coordinate cross-functional activities with R&D, Production, Quality Assurance, Procurement, Sales and After Sales departments to ensure project alignment.
Prepare monthly production plans, ordering plans and facilitate PSI (Production, Sales & Inventory) meetings.
Monitor inventory levels, supply chain activities and production capacity to ensure smooth operations.
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Financial Auditing
Risk Assessment
Internal Controls
Compliance
Data Analysis
Problem Solving
Communication Skills
Attention to Detail
Teamwork
Time Management
Report Writing
Professional Skepticism
Assist customers with navigating the company website, placing orders, and understanding return/exchange policies.
Collaborate with other departments, such as sales and logistics, to ensure a seamless customer experience and to escalate complex issues when necessary.
Proactively identify opportunities to improve customer satisfaction and retention by gathering feedback and suggesting service enhancements.
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Develop short-, medium-, and long-term crew manpower plans in line with flight schedules, fleet expansion, route development, and business growth projections.
Monitor crew establishment levels to ensure sufficient availability of qualified flight and cabin crew.
Identify manpower gaps, attrition risks, and training pipeline requirements, proposing timely mitigation strategies.
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Strong communication skills in English and Bahasa Malaysia
Mandarin proficiency is an added advantage.
Excellent negotiation
presentation
and relationship management skills.
Strong analytical and problem-solving abilities.
Self-motivated
results-driven
and capable of working independently.
Proficient in Microsoft Office and CRM systems.
Must be willing to travel locally and outstation as required.
Invoice & Quality Resolution: Coordinate with Accounts Payable to resolve invoice price discrepancies and work with Quality Assurance to handle supplier material returns (RMA process).
Supplier Performance Tracking: Compile monthly supplier scorecard data, tracking KPIs such as On-Time In-Full (OTIF) delivery and defect rates.
The Direct Procurement Specialist/Executive supports the daily operational activities required to secure raw materials and components for production. With 1–3 years of experience, this role focuses on executing purchase orders (POs), tracking material delivery timelines, monitoring inventory levels, and conducting initial supplier data analysis. The goal is to ensure 100% supply continuity for the manufacturing line.
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