SOP Compliance & Internal Controls: Train, guide, and audit retail store employees to ensure strict adherence to the Company's Standard Operating Procedures (SOPs) and safeguard internal controls.
Performance Analytics: Generate and analyze reports related to merchandise performance and customer behaviour to provide actionable insights to the management team.
Cross-Functional Support: Perform other ad-hoc operational tasks and collaborate seamlessly across departments to support the growth of the Operations Department.
Interpersonal skills
Problem-solving skills
Communication skills
Leadership skills
Retail operations
Store management
Visual merchandising
Inventory control
Performance analytics
Transport
Launch & Version Management: Plan and manage product launches, including version release plans, change notes, and launch checklists.
Quality Assurance: Coordinate UAT and testing processes with QA, R&D, and business teams to ensure final versions are stable and reliable.
Issue Resolution: Perform initial analysis and reproduction of online issues, coordinate with the technical team for fixes, and follow up on verification and regression testing.
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Preparation and monitoring relating to data collection and data updating/reporting comprising design, work schedule, labor schedule, material schedule, machinery schedule, cost and other schedule.
Work Engineer
Preparation and monitoring relating to work implementation and data collection comprising piling schedule, building work schedule, infrastructural work schedule, facilities, Labor schedule, material schedule, machinery schedule and other schedule.
Preparation and monitoring relating to work implementation and data collection comprising piling schedule, building work schedule, infrastructural work schedule, facilities, Labor schedule, material schedule, machinery schedule and other schedule.