Customer Support: Address technical issues reported by customers or parking operators and provide solutions in a timely manner.
System Upgrades: Assist in implementing system upgrades, ensuring the software and hardware remain up to date with industry standards.
Preventive Maintenance: Conduct regular preventive maintenance to ensure the smooth operation of all equipment and systems, reducing the likelihood of failures.
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Prepare comprehensive audit documentation, including reports, working papers, and process flowcharts, and present findings to relevant stakeholders.
Support the preparation of the Statement of Internal Control, as well as audit plans, budgets, and reports for management and audit committees.
Participate in special reviews and projects such as related party transactions (RRPT), capital expenditure (CapEx) evaluations, control self-assessments, and ISO 9001/14001 compliance audits.
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Generate, manage, and follow up on corporate leads, sales pipelines, partnership opportunities, and potential business projects.
Attend corporate meetings, site visits, networking sessions, presentations, negotiations, and business discussions on behalf of Mechanize.
Prepare and coordinate proposals, quotations, company profiles, presentation materials, business documents, and related corporate communication when required.
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Product Development
Food & Beverage Industry Knowledge
Innovation
Market Research
Project Management
Cost Analysis
Cross-functional Team Collaboration
Quality Assurance
• Consider the total cost of ownership (TCO), including operational efficiency, maintenance, and lifecycle costs, when preparing competitive and value-added proposals.
• Assist in preparing technical and commercial proposals, ensuring accuracy, completeness, and alignment with customer needs.
• Participate in customer meetings and presentations together with the Sales Manager to explain proposed solutions and address technical queries.
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Strong English Communication
Analytical Thinking
Analytical
Troubleshooting
Problem-solving skills
Solution-oriented mindset
Microsoft Office Applications
Multitask
Self Motivated
Customer Service
Communication Skills
Problem-Solving
Empathy
Patience
Active Listening
Product Knowledge
Time Management
Adaptability
Conflict Resolution