Conduct functional, regression, and ongoing testing for new releases, system enhancements, patches, and bug fixes, and provide structured feedback for product improvement.
Assist with project implementation as required, including preparing training materials, delivering user training, supporting user acceptance testing, and conducting application parallel runs.
Guide customers on system functionality, configurations, and recommended best practices.
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Curriculum Development: Create, update, and maintain training manuals, SOPs (Standard Operating Procedures), video tutorials, and sales playbooks.
Performance Monitoring: Assess the operational and sales performance of new partners during their first 90 days. Provide targeted coaching and refresher training to address any skill gaps.
Ongoing Support: Act as the primary point of contact for franchise partners regarding operational queries, software troubleshooting, and sales advice.
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Tax Preparation
Tax Compliance
Accounting Software
Client Communication
Tax Research
Audit Support
Attention to Detail
Problem Solving
Teamwork
Time Management
Cosmetic Sales
Medical Aesthetics
Client Relationship Management
New Business Development
Product Knowledge
Negotiation Skills
Sales Forecasting
Communication Skills
Presentation Skills
Market Analysis
Lead Generation
Product Knowledge (Cosmetics & Medical Aesthetics)
Closing Sales
Market Research