Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Keep track of market movements, competitor brands, product positioning and pricing, and share relevant findings with management.持续掌握市场变化、竞争品牌、产品定位及价格情况,并及时向管理层反馈市场信息及相关建议。
Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Keep track of market movements, competitor brands, product positioning and pricing, and share relevant findings with management.持续掌握市场变化、竞争品牌、产品定位及价格情况,并及时向管理层反馈市场信息及相关建议。