Accurately record and update customer information, interaction details, and lead status in the company's CRM system to ensure data integrity and facilitate follow-up.
Collaborate with the sales team to schedule appointments and hand over qualified leads, ensuring a smooth transition and maximizing conversion opportunities.
Achieve and exceed monthly sales targets and performance metrics through persistent follow-up and effective sales techniques.
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Maintain Customer Files : Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
Prepare Statements : Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
Write Letters : Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
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Problem Solving
Creativity
Critical Thinking
Coordinating with Others
Service Orientation
Negotiation
Communication Skill
Livestream Hosts
Emotional Intelligence
Punctual
Secure R/O-Import and prepare S/I for all nominated inbound shipments for both air and ocean.
Correspond and communicate with overseas group offices and agents via e-mail, telephone and fax pertaining to sales inquiries and information feedbacks on rates and shipment status.
Requisition and negotiation of rates from Airlines, Shipping Lines, coloaders and NVOCC.
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Cleaning and MaintenanceKeep the work area and equipment clean, including the preparation table, beverage machine and dining area. Daily cleaning work is required after get off work to ensure that the store hygiene meets the standards.
Inventory ManagementMonitor the inventory of raw materials in the store to ensure that there are enough raw materials for daily use. Contact suppliers to ensure timely replenishment of inventory to avoid out-of-stock.
Promotion and Recommendation of ProductsIntroduce new products and promotions in the store to encourage customers to buy. Promote specific products or packages according to the season or sales strategy.
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