Design and present customized solar energy proposals, including system design, financial projections (ROI, payback period), and environmental benefits, tailored to individual client requirements.
Build and maintain strong, long-lasting customer relationships by providing exceptional service, addressing concerns, and ensuring customer satisfaction throughout the sales cycle and beyond.
Collaborate with the technical and installation teams to ensure seamless project execution, from initial site assessment to final system commissioning.
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Administrative Support
Data Entry
Communication Skills
Customer Service
Office Management
Record Keeping
Scheduling
Microsoft Office Suite
Computer Literacy
Basic knowledge of computer hardware
software
operating systems
and networking.
Basic understanding of LAN/WAN
Wi-Fi
switches
routers
and network devices is an advantage.
Good troubleshooting and problem-solving skills.
Responsible
proactive
and willing to learn.
Good communication and interpersonal skills.
Able to work independently and as part of a technical team.
Documentation: Keep detailed and accurate records of customer interactions, process customer accounts, and file necessary documents in our CRM system.
Escalation Handling: Recognize complex issues and route them to the appropriate internal teams (e.g., tech support, billing) while keeping the customer informed.
Feedback Loop: Collect and share customer feedback with management to help improve our products and overall customer experience.
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Customer Service Management
Supervisory Skills
Hotel Operations
Mandarin Language Proficiency
Guest Relations
Problem-Solving
Team Leadership
Communication Skills
Provide technical support during construction, including reviewing shop drawings, responding to technical queries, and ensuring M&E designs are implemented correctly.
Participate in testing and commissioning activities to verify system performance and compliance with project specifications.
Prepare and maintain as-built drawings, authority submission documents, and project design records throughout the project lifecycle.
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Procurement Management
Supplier Negotiation
Inventory Control
Supply Chain Logistics
Contract Management
Cost Analysis
Vendor Relations
Purchase Order Processing
Market Research
Communication Skills
Problem Solving
Attention to Detail
Communication
Verbal Communication
Logical Thinking
Attention to Detail
Problem Solving
Team Spirited
Responsible
Positive
Fast learner
Self-driven
Self-motivation
Proactive
Computer Hardware
Server Management
Local Area Network (LAN)
Wide Area Network (WAN)
Wi-Fi
Active Directory
Software Testing
Firewall
Virus Protection
Application Support
Application Security
IT Infrastructure
Troubleshooting
Collaborate with M&E Coordinators, sub-contractors, and stakeholders to plan and coordinate seamless integration of mechanical and electrical systems throughout project phases.
Schedule & Budget Management
Organize work schedules and monitor project delivery to ensure timely completion within allocated budget, maintaining cost-conscious approach throughout all project stages.
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