Relationship & Account Management: Build long-term, trusting relationships with clients to ensure high retention rates, upselling opportunities, and referrals.
Deal Closure & Negotiation: Manage contract negotiations, handle objections with ease, and close deals efficiently to meet and exceed monthly and quarterly sales targets.
Market Intelligence: Stay updated on industry trends in EdTech, ERP, and general software development to position us effectively against competitors.
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Identify & address credit risks, propose appropriate credit control measures.
Monitor aged balances to minimize bad debt risks.
For long overdue accounts, including issuing and or sending reminder letters, NOD (Notice of Demand), iLOD (Internal Letter of Demand), external LOD (Letter of Demand) etc.
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Develop various forms marketing materials such as animated video content, social media materials, infographics, brochures, advertisements, merchandise and event materials (including booth design, invitations, booklets and posters).
Create designs in a detail-oriented manner, ensure quality and accuracy of all design related material whilst meeting tight deadlines.
Collaborate with team members in problem-solving, decision-making and organization for campaigns.
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Cloud & Dashboard Integration: Help bridge the gap between hardware and software by assisting in integrating embedded devices with cloud platforms and monitoring dashboards.
Documentation: Create firmware documentation, component Bill-of-Materials (BOM), and maintain clear logs of test results.
Compliance Awareness: Learn about and assist the team in preparing designs to meet electromagnetic compatibility (EMC) and safety standards.
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