This role is ideal for someone who may be at the early stage of their training or QA career but has strong attention to detail, communication skills, ownership, and the confidence to guide others.
The individual will act as a bridge between operations, quality, training, and the Head of Service Delivery, ensuring that team members understand client requirements and consistently produce accurate, compliant work.
project management
preferably in engineering
electrical
ICT
infrastructure
utilities
or technical projects.
Experience managing large-scale technical projects is highly preferred.
Experience working with TNB
utility companies
government agencies
GLCs
or major infrastructure projects will be an added advantage.
Strong technical understanding of project implementation
site coordination
testing
commissioning
and handover.
Good understanding of project management principles
project scheduling
risk management
and quality control.
Experience managing contractors
subcontractors
suppliers
and technical teams.
Strong knowledge of technical documentation
drawings
specifications
method statements
and project reports.
Strong communication
negotiation
leadership
and stakeholder management skills.
Strong analytical and problem-solving abilities.
Proficient in Microsoft Office
particularly Excel
Word
and PowerPoint.
Knowledge of project scheduling tools such as Microsoft Project or similar software is an advantage.
Possession of PMP
CAPM
or other relevant project management certification is an advantage.
Assists with preparation of the simpler financial statements, or reviews client-prepared financial statement and other management reports to develop understanding and increase knowledge of various entities and accounting issues.
Performing audit for companies from different industries.
Ensure proper and complete audit program and working papers for all audit assignments.
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Accurately document customer interactions and follow company procedures.
Escalate complex cases to the relevant department when necessary.
Maintain service quality standards and achieve individual performance targets.Location: UOA Business Park, Glenmarie, Shah AlamEasily accessible via LRT Subang Jaya (shuttle/transport available if applicable)
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Arranging regular cleaning and maintenance services for the vehicle, i.e. to keep the company car clean and tidy at all times.
Assist passengers and staff in the loading/unloading, movement and handling of parcels, documents, materials and other equipment from and to the vehicle and in the office.
Standby on add-hoc/emergency arrangements when required by the Company.
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AutoCAD
Building Information Modeling (BIM)
Revit
• Able to read and understand construction
architectural and M&E/MEP drawings.
• Experience in ICT infrastructure
structured cabling
ELV
telecommunications
data centers or building services
Attention to Detail
Problem-Solving
RESPONSIBILITIES• Support the Manager/Engineer in general maintenance, servicing, and repair works.• Ensure all maintenance and service works are carried out in a timely manner to minimize equipment downtime.• Identify, report, and assist in troubleshooting faults, defects, and other observations.• Assist the Manager/Engineer/Technician in carrying out servicing and maintenance activities as required.• Provide support to other departments when required, as directed by the Manager/Assistant Manager/Engineer/Technician.• Ensure all safety, health, hygiene, and cleanliness practices are properly followed at the workplace.• Maintain proper housekeeping and ensure the work area is clean and organized.• Perform any other duties or tasks assigned by Management to ensure the efficient operation of the Company
Client Relationship Management
Financial Reporting
Tax Preparation
Audit Support
Bookkeeping
Budgeting
Communication Skills
Problem Solving
Time Management
Attention to Detail
Team Collaboration
Negotiation Skills
Good communication and interpersonal skills.
Basic knowledge of Microsoft Office
especially Microsoft Word and Excel.
Good organisational and time-management skills.
Detail-oriented
responsible and willing to learn.
Able to maintain confidentiality when handling employee and company information.
Able to work independently and as part of a team.
Data Collection
Data Verification
Data Entry
Customer Communication
Telephone Etiquette
Microsoft Excel
Online Research
Problem-Solving
Research
Communication
Time Management
Data Analysis
Product Information Management: Distribute product and pricing information by email, including price lists and promotional leaflets.
Product Technical: Provide technical guidance for basin taps, bath taps, shower mixers, thermostatic valves, concealed shower systems, cartridges, hoses, shower heads and related accessories.
Detailed & Thorough: Provide an excellent level of service by resolving customer needs efficiently and effectively. Ensure all specific customer requirements and "special instructions" are clearly noted in the system comments to prevent fulfilment errors.
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Sales Administration
Customer Relationship Management (CRM)
Order Processing
Data Entry
Microsoft Office Suite
Communication Skills
Time Management
Time Management
Customer Service