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300+ Service Desk Analyst Jobs - September 2026 - High Salaries
Showing 396 jobs results for
"service desk analyst"
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Manage Alert
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
3 days ago
Undisclosed
George Town
- Interfaces with Customers, Teams, and Associates
- Conducts TSG Technical Disaster Recovery Procedures
- Addresses Customer Requests ...
Posted
3 days ago
Undisclosed
- Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
- Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
- Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
2 days ago
Microbumi Systems And Services M Sdn Bhd
SGD5,000 - SGD5,000 Per Month
Singapore
- Location: Tuas Contract: 12 Months Salary: Up to $6,000/month Completion Bonus: 1 Month️ Annual Leave: 14 Days Medical Leave: 14 Days Medical Claims: $360/year
- Join an international engineering environment as an IT Support Specialist, providing Level 2 technical support across workplace technology, end-user computing, systems access and AV infrastructure.
- ️ Incident Management• Manage and resolve Level 2 incident tickets escalated from the Service Desk• Perform diagnosis, troubleshooting, root cause analysis and resolution within agreed SLAs• Escalate complex technical issues to global support teams when required• Provide timely updates to users and stakeholders throughout the incident lifecycle• Document troubleshooting steps, resolutions and workarounds accurately ...
Posted
2 days ago
Undisclosed
Singapore
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
- Deliver high quality services and customer satisfactions to our clients
- Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area ...
Posted
2 days ago
Undisclosed
Tampines
- Produce training materials and promotional content for internal rollout and adoption campaigns.
- Compile operational data and reports to support monthly operations reviews.
- Bachelor's degree or above, any major (computer science or information management preferred). ...
Posted
3 days ago
Undisclosed
Singapore
- Collaborate with relevant IT units to reduce level 1/level 2 incidents and contain number of rollbacks.
- Provide on-call/on-site support on a rotational basis and afterwork hours/weekend support as needed, covering application support and application change deployment.
- Contribute to functional and technical specifications for outstanding system bugs or require enhancements. Play key role in prioritization of changes and tracking the delivery. ...
Posted
3 days ago
Undisclosed
- Email & Communication Support
- Provide frontline support for staff email issues.
- Troubleshoot connectivity, configuration, and access problems. ...
Posted
4 days ago
Undisclosed
Singapore
- Technology Enablement and Adoption
- Project and Infrastructure Support
Posted
4 days ago
SGD8,000 - SGD11,200 Per Month
Singapore
- Perform impact assessments and feasibility studies for new developments and system enhancements.
- Prepare and maintain technical documentation, including design specifications, deployment guides, and support procedures.
- Ensure adequate unit testing, system testing, and code quality standards are met before deployment. ...
Posted
4 days ago
Undisclosed
Singapore
- Support AIDC internal digitalisation including workflow automation, knowledge management, document processing, enquiry tracking, reporting and operational tools.
- Maintain AIDC development, test and demonstration environments including technical documentation, code repositories, system configurations and implementation guides.
- Support technical planning, issue tracking, quality testing and continuous improvement for internal AIDC initiatives. ...
Posted
2 days ago
SGD3,400 - SGD3,400 Per Month
Singapore
- Working Hours: 5.25 days (Mon - Fri, 8.30am - 5.00pm; Alternative Sat, 8.30am – 1.00pm)
- Salary Package: Basic salary up to $4,000 + AWS + Variable Bonus
- Duration: Permanent Role ...
Posted
2 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Identify recurring customer issues and provide feedback to the relevant teams for product and service improvements.
- Develop and maintain user guides, knowledge base materials, and simple visual or video tutorials to help customers resolve common issues independently.
- Manage hardware support matters, including spare parts and replacement units, repair arrangements, returns, and coordination with third-party hardware vendors. ...
Posted
2 days ago
MYR2,800 - MYR3,400 Per Month
- Minimum 1 year of experience in IT Helpdesk support.
- Proficient in spreadsheets and word processing software.
- Strong knowledge of Microsoft Windows operating systems. ...
Posted
3 days ago
SGD2,800 - SGD4,000 Per Month
Singapore
- Work closely with the Software Engineering team to troubleshoot technical issues, escalate product bugs, and follow up on resolutions.
- Identify recurring customer issues and provide feedback to the relevant teams for product and service improvements.
- Develop and maintain user guides, knowledge base materials, and simple visual or video tutorials to help customers resolve common issues independently. ...
Posted
3 days ago
NOVAGATE CLOUD PTE. LTD.
SGD3,200 - SGD3,200 Per Month
Singapore
- Manage and maintain company Email
- Coordinate with local vendors and regional IT teams for onsite support where required.
- Participate in system maintenance, patching, and software updates. ...
Posted
10 days ago
Undisclosed
Singapore
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
- Deliver high quality services and customer satisfactions to our clients
- Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area ...
Posted
5 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Our client is the market leader in their industry. As part of their plan to invest in technology, they are now hiring a new team member to be based here in their Headquarters here in Singapore.
- About the job
- Your role involves: ...
Posted
5 days ago
Undisclosed
KL City
- Perform basic O&M by monitoring systems remotely and basic warranty work
- Track complex technical problems and coordinate with internal teams (technical and R&D teams) to efficiently deliver high-quality solutions to customers’ issues
- Continuously develop knowledge of all relevant products and services ...
Posted
6 days ago
Undisclosed
Singapore
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
- Deliver high quality services and customer satisfactions to our clients
- Ensure good housekeeping of equipment residing at designated platform area and maintain the work area tidiness within the engineering area ...
Posted
6 days ago
SGD4,600 - SGD4,600 Per Month
Singapore
- Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
- Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems
- Bachelor/Master's Degree in Mechanical/ Electrical/ Electronic/ Computing Engineering ...
Posted
6 days ago
NOVAGATE CLOUD PTE. LTD.
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