400+ Service Desk Analyst Jobs - September 2026 - High Salaries

Showing 407 jobs results for "service desk analyst"
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Sunway City

  • Schedule standard and non-standard orders
  • Process Returned Product
  • Block Order Management – Monitor open orders, review order status and action blocked orders ...
Posted
25 days ago

KL City

Posted
25 days ago

PERSOL SINGAPORE PTE. LTD.

Singapore

  • Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
  • Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
  • Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature ...
Posted
a month ago

Marriott International

台灣

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience.
  • Supervisory Experience: No supervisory experience. ...
Posted
a month ago

Marriott International

台灣

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1 year related work experience.
  • Supervisory Experience: No supervisory experience. ...
Posted
a month ago

Clementi

  • Provide IT technical support to end users such as PC hardware & software, MS Windows & Offices, RF/PDA, Printers, Network, APs, Wireless LAN, CCTV, Google Suite, Email, Mobile devices, WMS & other in-house applications.
  • To update the helpdesk on daily incidents, unlock accounts, update tickets on task completed activity.
  • Maintain confidentiality and comply with our IT policies. ...
Posted
a month ago

Singapore

  • Location: Kranji
  • Ability to work without supervision
  • Good communication skills ...
Posted
a month ago

Singapore

  • Well Established Company
  • IT Industry
  • Preparation and coordination of IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis ...
Posted
a month ago

Singapore

  • Documentation
  • Desktop Management and Patch Management
  • Web Help Desk ...
Posted
a month ago

Westin Hotels & Resorts

KL City

Posted
a month ago

Singapore

  • Maintain the operational picture for service requests, quotas, migrations, lease extensions, outstanding actions, and key dependencies.
  • Coordinate internal teams, client stakeholders, service managers, finance/funding, procurement, and other supporting parties to drive actions to closure.
  • Service Management Operations & Continuity ...
Posted
3 days ago

Singapore

  • Coordinate across stakeholders (e.g., service owners, technical teams, finance/funding, procurement, vendors) to drive actions to closure
  • Support Technical Service Manager (TSM) continuity by coordinating day-to-day activities, tracking staffing/contract/funding readiness, and mitigating transition risks
  • Oversee COMET Mobile and device operations, including procurement support, demand tracking, device/account mapping, configuration, onboarding/handover, replacement, reassignment, and termination ...
Posted
3 days ago

KL City

Posted
3 days ago

Singapore

  • Perform password resets and account unlocks.
  • Log, manage, and escalate incidents to the appropriate Resolver Teams.
  • Maintain accurate records in the Service Management System. ...
Posted
2 days ago

Malaysia

  • Works on the installation, configuration, and deployment of computers.
  • Escalate complex issues to appropriate support teams when necessary.
  • Communicate status updates and resolutions clearly to users. ...
Posted
3 days ago

Transcosmos Malaysia Sdn Bhd

KL City

  • The HRIS Support Desk Agent provides technical and functional support for HR Information Systems (HRIS) to the HR organization.
  • Employees and other end users will primarily contact their respective HR teams for HR-related inquiries. When an inquiry requires HRIS-specific technical knowledge, system investigation, or troubleshooting, the HR team will escalate the case to the HRIS Support Desk Agent.
  • The HRIS Support Desk Agent is responsible for investigating and resolving HRIS-related issues within the defined support scope. When an issue cannot be resolved internally or requires vendor-level expertise, system configuration changes, or product-level investigation, the Agent will escalate the case to the appropriate HRIS vendor and coordinate the case through resolution. ...
Posted
6 days ago

Singapore

Posted
8 days ago

Singapore

  • Lead the assessment, approval and execution of urgent and emergency changes, ensuring risk is properly evaluated and documented.
  • Serve as the primary liaison for IT incidents, coordinating response across technical teams, business users and management.
  • Partner with IT support teams to strengthen the quality, accuracy and timeliness of change submissions through coaching and constructive challenge. ...
Posted
9 days ago

Singapore

  • Lead the assessment, approval and execution of urgent and emergency changes, ensuring risk is properly evaluated and documented.
  • Serve as the primary liaison for IT incidents, coordinating response across technical teams, business users and management.
  • Partner with IT support teams to strengthen the quality, accuracy and timeliness of change submissions through coaching and constructive challenge. ...
Posted
9 days ago

Rosemallow Technologies

KL City

  • Perform initial troubleshooting and diagnosis.
  • Provide step-by-step guidance to users where applicable.
  • Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
11 days ago

Malaysia

  • Support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees.
  • Assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed.
  • Respond to employee inquiries related to HR policies, procedures, and system navigation in a timely and professional manner. ...
Posted
11 days ago

Singapore

Posted
15 days ago

Singapore

  • Coordinate internal teams to fulfil customer service requests 
  • Assist preventive maintenance (routine checks), firmware update and related maintenance activities as per contract frequency 
  • Update and track internal inventory and update documentation ...
Posted
15 days ago

Beyond2u Sdn Bhd

  • Strong analytical and problem-solving skills
  • Able to work independently and effectively in a team environment
  • Posses Own transport ...
Posted
16 days ago

Singapore

  • Endpoint lifecycle: Install, configure, image, deploy, maintain, upgrade and recover laptops, desktops, monitors, docks, printers, mobile devices and peripherals, including moves, adds and changes.
  • Modern workplace platforms: Support Windows 11, Microsoft 365 Apps, Outlook, Teams, OneDrive, SharePoint, browsers, collaboration tools, corporate mobile devices and approved BYOD services.
  • Workplace infrastructure: Troubleshoot network printing, Citrix/VDI, remote-access services, Aruba remote-access points and related endpoint connectivity within the team’s support scope. ...
Posted
16 days ago

Singapore

  • Coordinate internal teams to fulfil customer service requests 
  • Assist preventive maintenance (routine checks), firmware update and related maintenance activities as per contract frequency 
  • Update and track internal inventory and update documentation ...
Posted
17 days ago
  • Must-Have:
  • - Infrastructure technical support experience
  • - Willingness to work in night shifts and weekends ...
Posted
22 days ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
4 days ago

KL City

  • Escalate complex technical incidents to appropriate specialist teams for advanced resolution.
  • Assist clients with the precise setup, installation, and configuration of software applications.
  • Ensure a positive client experience through professional communication and effective problem resolution. ...
Posted
9 days ago