Market Intelligence: Stay one step ahead by monitoring industry trends and competitor activities, providing rapid feedback to the team to maintain our market leadership.
Our Phileo Damansara office is just a 5-minute walk from the MRT, making your commute a breeze.
Enjoy our in-house cafeteria and a vibrant office culture.
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Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Job Purpose
Serve as the subject matter expert (SME) to provide insights and ideas for developing new product pipelines.
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Maintain up-to-date records and databases of regulatory files, product specifications and approval statuses.
Maintain an internal filing system to track submission statuses.
Follow up on the product registration progress, communicate with the government and relevant industry departments on registration matters, coordinate and deal with problems in the registration process, and ensure that registration approval documents are obtained on time.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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The ideal candidate is a natural storyteller who is passionate about people, possesses strong project management skills, and thrives on building vibrant communities both online and offline.
Job Description:
· Execute corporate employer branding strategies, making them highly relevant and engaging for local talent markets.
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