Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Job Purpose
Serve as the subject matter expert (SME) to provide insights and ideas for developing new product pipelines.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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To prepare audit schedules and GL reconciliations, to assist in audit matters (eg: preparing and providing documents to auditors)to ensure smooth and successful audit process;
To liaise with external parties i.e. auditor, tax agents, company secretary pertaining to audit, tax and statutory matters
To prepare Borang 7(E) annually and quarterly Housing Development Accounts (H.D.A) bank report information as per KPKT requirements;
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Collect and analyze customer business performance data (e.g. shipment sales, public agency data and point of sale) and make recommendations to utilize the business opportunities
Research and report on market/competitor/customer data and other relevant data to provide insights and support for negotiation processes
Stay connected to the source of data providers. Ensure data collection cycles for analysis occur within the timelines provided
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Field Engagement & Network Expansion: Conduct regular on-site customer visits to drive sell-through, strengthen existing relationships, and expand the local sales and service network.
Market Intelligence: Gather and analyse market insights, including retail landscape data, competitor activities, and vehicle registration trends by segment, to support strategic decision-making.
Customer Advisory: Provide consultative support to customers, enhancing their service standards and operational efficiency to build long-term loyalty.
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Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Job Purpose
Design, develop, and manage robust data pipelines and advanced analytics dashboards in support of Industry 4.0 initiatives
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Serve as the primary point of contact for external and internal auditors, as well as tax agents, spearheading the preparation of audit schedules and ensuring efficient statutory audits and tax filings.
Collaborate with the Finance Manager to develop annual budgets and rolling forecasts, ensuring financial alignment with corporate goals.
Conduct comprehensive monthly variance analysis, comparing actual financial performance against budgets to identify key trends and areas for cost optimization.
...
Serve as the primary point of contact for external and internal auditors, as well as tax agents, spearheading the preparation of audit schedules and ensuring efficient statutory audits and tax filings.
Collaborate with the Finance Manager to develop annual budgets and rolling forecasts, ensuring financial alignment with corporate goals.
Conduct comprehensive monthly variance analysis, comparing actual financial performance against budgets to identify key trends and areas for cost optimization.
...