Undertake any ad-hoc tasks as required to support daily operations.
Act as the first point of contact for onboarding new customers, including coordination, quotation preparation, and handling agent appointment documentation.
Verify the accuracy of operational claims and oversee proper billing procedures.
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• Review energization plans, switching procedures, and commissioning schedules.• Verify system readiness prior to energization.• Coordinate with construction, commissioning, operations, and client teams.• Ensure all personnel are cleared from designated danger zones before energization.• Conduct energization briefings and coordination meetings.• Provide final authorization for system energization activities.
Identify and manage contractual risks related to delay damages, performance guarantees, interface coordination, system availability, and acceptance criteria. Ensure compliance with internal policies, risk governance frameworks, and applicable regulations across South East Asia. Generate and maintain contractual and commercial reports, including VO trackers, claims status, renewals, and risk exposure summaries. Support internal and external audits by providing complete, accurate contract and amendment documentation.
Develop, implement, and maintain Standard Operating Procedures (SOPs) and process flow documentation for contract and VO management. Drive continuous improvement initiatives to enhance contract governance, efficiency, standardization, and commercial outcomes. Promote consistent regional practices while accommodating local market and regulatory requirements.
Act as a trusted advisor to Sales, Project Delivery, Engineering, Energy Performance, Procurement, and Finance teams on contract interpretation and negotiation strategy. Support training and knowledge‑sharing initiatives related to project contracting, change management, and commercial risk. Coordinate with regional and global stakeholders to ensure alignment with enterprise contract standards.
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You will collaborate with teams to identify and qualify new suppliers and subcontractors according to established company processes.
You will serve as the primary point of contact for all supplier-related topics, coordinating between project execution teams and various internal departments.
You will lead the negotiation and placement of purchase orders, ensuring that price, delivery, and legal terms are consistent with project needs.
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Implement and optimize endpoint governance using Microsoft Intune, including configuration profiles, compliance policies, security baselines, and device‑lifecycle management.
Support directory, identity, and device policy integration using Entra ID (Azure AD), ensuring secure authentication, conditional access, and identity‑driven device posture.
Apply and tune Group Policy Objects (GPO) and MECM (Microsoft Endpoint Configuration Manager) for on‑premises and hybrid Windows endpoint management.
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Design and develop Service Level Agreements (SLAs) while ensuring that they do not negatively impact the platform performance and only apply to relevant tickets.
Manage and process both standard and non-standard requests, with a particular focus on the Requests For Information (RFIs) to support business needs
Deliver on-demand training sessions to Silva key users, fostering knowledge sharing and skill development
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• Drive continuous improvement initiatives across warehouse and logistics operations to enhance productivity, cost efficiency, accuracy, and delivery lead times, ensuring optimal order fulfilment and service levels.
• Oversee capacity planning, demand forecasting, and resource utilisation to support peak trading periods and long-term business growth.
• Ensure full compliance with local and international trade regulations, customs requirements, and company operational standards, while implementing robust risk mitigation and business continuity plans.
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To develop new business relationships by identifying suitable prospects and using various means of communication and visits to seek out suitable business opportunities. Understand Know-Your-Customer processes involved and carry out proper due diligence when on-boarding a new customer.
To perform financial & risk analysis, evaluation and decision-making and to submit well written credit presentations/memos/proposals for approval by the relevant Approving Authority based on the rules, regulations, policies, procedures and guidelines of the Bank and those of relevant regulatory authorities, as applicable.
Coordinate with other product lines, departments and units for overall development of the portfolio including tapping on cross-selling opportunities as well as ensuring prompt and proper delivery of relevant services.
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