Coordinate daily with showroom staff, delivery and finance partners to ensure orders are fulfilled smoothly. Track each sale from booking to handover and resolve issues before they impact the customer.
Hit monthly sales targets and KPIs while maintaining neat customer records and regular lead follow up. Recommend small process improvements based on customer feedback to help the team close more deals.
Turn messages into motorcycles. If you enjoy helping people, closing sales and keeping things moving, you will enjoy working with us at Hiap Aik Star Motosports Sdn Bhd. We are a showroom-focused team selling motorcycles, accessories and finance packages, and we value friendly service and clear communication across WhatsApp, Facebook, TikTok and Instagram.
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Responsible for Liaised with the backend departments to ensure every digital campaign is live on time and updating clients on weekly and monthly reports.
Work closely with the Creative department to develop the digital artwork, if required by the client
Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met.
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Escalate complex or high-value prospect engagements to the Inside Sales Pioneer or appropriate senior sales personnel for strategic oversight.
Manage inbound enquiry calls and Whatsapp communications, ensuring appropriate routing or effective closure in accordance with established protocols.
Maintain accurate and comprehensive records of call outcomes, client particulars, and scheduled follow-up actions within the CRM system or designed tracking spreadsheet.
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Support product launches, roadshows and promotional events by co-creating scripts, hosting live segments and representing the brand on-site. Collect live feedback and report session metrics so management can measure campaign performance and customer interest.
Develop your presentation and on-camera skills with regular feedback sessions and practical rehearsal time from our marketing team. Gain cross-functional exposure to merchandising, online sales operations and event planning to grow into broader live commerce or marketing roles.
Love motorcycles and live audiences? Join us as a Live Host, working with us at Hiap Aik Star Motosports Sdn Bhd, where we bring big bikes, accessories and rider culture straight to customers across TikTok, Facebook, Shopee and Lazada.
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