Cultivate robust relationships with existing and potential customers to foster long-term partnerships.
Collaborate closely with consultants, contractors, sub-contractors, and end-users to actively market and specify the company's products.
Address customer inquiries and complaints, delivering exceptional sales services and nurturing enduring client relationships by understanding and managing their requirements.
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To provide market information on sales related matters, product developments and submit necessary reports for further actions.
To provide after sales service, technical support, attend related products meetings, define technical specifications/requirements and developing standards.
To develop business on new trading products from the beginning including sales forecast, stock planning, purchasing strategy, testing & certification, training & presentation to consultants / contractors / dealers, preparation of marketing materials, after sales service & technical support, etc.
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Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
Researching, developing and modifying products to meet customers' technical requirements and needs.
Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
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