Customer service
Problem Solving
Listening
Resolving Conflict
Phone Skills
Customer Inquiries
Communication Skill
Customer Satisfaction
Fluency in Cantonese
Fluency in Cantonese and Mandarin
+8
Be an early applicant!
Posted
3 hours ago
Chat Available
You can chat with the employer only after applying for this job.
Customer service
Product Knowledge
Market Knowledge
Problem Solving
Resolving Conflict
Analyzing Information
Multi-tasking
Customer Inquiries
Customer Satisfaction
Communication Skill
Written Communication
Technical Support
Customer Care
Interpersonal
Maintain a thorough understanding of all CAKETELLA and KETOCAKE products, including ingredients, preparation methods, and special dietary options (e.g., keto-friendly).
Proactively identify opportunities to improve customer satisfaction and streamline customer service processes.
Document all customer interactions and resolutions in the company's CRM system, ensuring accurate and up-to-date records.
...