Flip Marketing Hiring! Work from Home Customer Service (Work From Home) in WP Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl

Able to speak & type Mandarin and have good English proficiency

Minimum Diploma or higher.

Previous working experience in customer service, or customer service related fields will be prioritized.

Good in Calculation

Fresh graduates are encouraged to apply

Good communication and interpersonal skills.

Preferably with outspoken personality.

Presentable outlook and personality.

With Customer Service experience is added advantage

Computer Literate

Able to work morning shift & night shift rotation (12 hour per shift)

To efficiently handle customer enquiries.

To provide fast and timely solutions to all customer related problems

To ensure customer satisfaction by providing excellent Customer Services.

Effectively manage large numbers of incoming messages.

Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Good customer interactions and maintain customer relationship.

Follow communication procedures, guidelines and policies.

Deliver the right & accurate information to customers at all time.

Enhance and improve current process.

Ensuring Customer Service satisfaction with clients

Following process and procedure of the Company.