To monitor implementation and validate effectiveness of all corrective actions taken for any non-conformances detected, which relates directly to the product quality of the assigned models.
To ensure non-conformance materials are properly segregated and disposition carried.
To support and assist in customer and third-party audit.
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was crowned the prestige overall Agency of the Year hosted by Marketing Interactive.
To cope with our rapid growth of HQ, we are setting up our team in Malaysia. We are seeking for English & Cantonese speaking candidates with high calibre to join our new team in Malaysia within an extremely innovative and exciting digital marketing company.
1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.
2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.
3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.
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1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.
2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.
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