You will be assigned under department (English / Malay / Chinese / Revision / Stationery / Multimedia / CD Rama) as designated by the Management.
Oversee and manage business activities of a department to achieve sales, profit and growth objectives.
To carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customer service and staff development.
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• Secure successful implementation of country priorities and the sharing and implementation of good solutions.
• Ensure your shopkeepers understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
• Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
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