Serve as a primary point of contact for customer inquiries, providing excellent customer service and resolving issues related to orders, products, and deliveries.
Assist in the preparation of sales proposals, presentations, and marketing materials, ensuring accuracy, consistency, and adherence to brand guidelines.
Oversee merchant sub-reconciliation accuracy (Stripe, Bank Merchant, eGHL, JOMPAY, Loan Financing) across the portfolio, ensuring discrepancies are root-caused, not just cleared.
Typical shift duties include opening and closing procedures, restocking, table resets, taking and processing orders, and professionally handling guest enquiries and feedback.
Typical shift duties include opening and closing procedures, restocking, table resets, taking and processing orders, and professionally handling guest enquiries and feedback.
Strictly adhere to all safety procedures and protocols, including the proper use of personal protective equipment (PPE) and maintaining a clean and organized work environment to prevent accidents.
Strengthen governance and control frameworks through effective balance sheet stewardship, risk management, and compliance with internal and external requirements.
Ensure the effective functioning and maintenance of all printing and manufacturing equipment, implementing preventative maintenance programs to minimize downtime.
Manage inventory levels of raw materials and finished goods, coordinating with procurement and warehousing to ensure adequate stock while minimizing carrying costs and preventing stockouts.
Ensure all machinery and equipment are operated safely and maintained according to established procedures, coordinating with maintenance teams for timely repairs.