Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.
Proactively communicate shipment status updates, potential delays, and any issues to customers, providing solutions and managing expectations.
Maintain and update customer records and shipment information in the company's system, ensuring data accuracy and completeness for reporting and analysis.
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To ensure that processes & equipment within Production operations are operating within the specified Standard Operating Procedures (SOPs) and in safe & good working order.
To ensure the necessary corrective and preventive actions are taken whenever nonconformity arises from deficiencies within the requirements of the products, processes and/or quality. Including proper follow up on all corrective & preventive actions are effective in resolving the root cause.
To manage the production process & implement continual improvement activities to ensure enable the production crew to function in an effective manner.
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Liaise with internal departments (operations, warehouse, sales) and external partners (carriers, customs brokers) to ensure smooth cargo movement and timely delivery.
Proactively communicate shipment status updates, potential delays, and any issues to customers, providing solutions and managing expectations.
Maintain and update customer records and shipment information in the company's system, ensuring data accuracy and completeness for reporting and analysis.
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Smartphone Repair
Hardware Troubleshooting
Component Replacement
Diagnostic Tools
Soldering Skills
Customer Service
Problem Solving
Attention to Detail
Time Management
Technical Support
Mobile OS Knowledge
Device Repair
Mobile Phone Repair
Phone Repair
Repair Phone
To ensure that processes & equipment within Production operations are operating within the specified Standard Operating Procedures (SOPs) and in safe & good working order.
To ensure the necessary corrective and preventive actions are taken whenever nonconformity arises from deficiencies within the requirements of the products, processes and/or quality. Including proper follow up on all corrective & preventive actions are effective in resolving the root cause.
To manage the production process & implement continual improvement activities to ensure enable the production crew to function in an effective manner.
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Sales Planning & Forecasting: Lead annual sales planning, budgeting, forecasting, and demand planning to ensure alignment with the Company's strategic and financial objectives.
Team Leadership & Talent Development: Lead, coach, and develop a high-performing sales organisation by strengthening employee capability, engagement, succession planning, and leadership development.
Financial Accountability: Manage sales budgets, trade investments, operating expenses, and profitability to maximise return on investment and achieve financial targets.
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Sales Strategy
Commercial Leadership
Business Performance Management
Channel Development
Sales Planning
Forecasting
Team Leadership
Talent Development
Financial Accountability
Market Intelligence
Business Development
logistics
warehouse management
leadership