Prospect and develop new driver acquisition channels, including automotive workshops, driving schools, vehicle dealers, rental operators and online or offline driver communities.
Promote Lalamove’s Driver-Refer-Driver programme to external drivers and potential referrers, clearly explaining its benefits, mechanics and eligibility requirements.
Develop and manage referrer and affiliate activities that generate consistent, high-quality driver leads and registrations....
Manage the examination entry process, timetables, seating plans, invigilation schedules, and results dissemination.
Ensure full compliance with awarding body regulations (such as JCQ or international equivalents), including the secure handling, storage, and distribution of examination materials.
Act as the primary point of contact for awarding bodies and regulatory frameworks....
Prospect and develop new driver acquisition channels, including automotive workshops, driving schools, vehicle dealers, rental operators and online or offline driver communities.
Promote Lalamove’s Driver-Refer-Driver programme to external drivers and potential referrers, clearly explaining its benefits, mechanics and eligibility requirements.
Develop and manage referrer and affiliate activities that generate consistent, high-quality driver leads and registrations....
Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;...
Identify high-impact areas for operational improvement and lead cross-functional initiatives to address them.
Influence the organization by championing initiatives that elevate customer satisfaction and operational performance.
Collaborate with Technical Account Managers (TAMs) to lead the development of reports on operational performance, SLA compliance, and financial metrics through business reviews and reporting cycles....
Develop and implement programs, pricing strategies, and retention initiatives. and events that meet the interests and needs of club members to increase membership, sales and profitability.
Liaise with business partners to develop strong revenue channels and keep updated on new development within the golfing fraternity
Manage the club's budget to meet the financial performance, including revenue generation, expense control, and profitability....
Act as a key coordination point for external stakeholders such as municipalities, utilities, grid operators, landowners, regulatory authorities, and external consultants
Support discussions and alignment with power and infrastructure providers to ensure timely availability of required capacities and services
Lead and coordinate permitting and licensing activities, including zoning, environmental approvals, and permits related to electrical and utility infrastructure Cross-Functional Collaboration...
Identify high-impact areas for operational improvement and lead cross-functional initiatives to address them.
Influence the organization by championing initiatives that elevate customer satisfaction and operational performance.
Collaborate with Technical Account Managers (TAMs) to lead the development of reports on operational performance, SLA compliance, and financial metrics through business reviews and reporting cycles....
Maintenance Execution: Supervise the panel cleaning team on-site, conduct preventive inspections, and identify or repair minor electrical faults (e.g., fuses).
Reporting & Coordination: Generate post-service O&M reports, assist engineers during complex repairs, and coordinate with Supply Chain for parts.
Safety & Client Support: Enforce strict PPE compliance on-site and assist in answering basic customer inquiries regarding outages or performance....
Fit-Out & Renovation Control: Manage tenant contractor works to guarantee strict adherence to design guidelines, safety standards, and project schedules.
Cost & Energy Optimization: Monitor operational expenditures and energy utilization across core systems, coordinating with local regulatory bodies when required.
Safety & Security: Maintain comprehensive security and emergency response protocols to safeguard visitors, tenants, and physical assets....
Respond to delivery, returns, and replacement enquiries - including escalations from the Customer Experience team and direct customer outreach - communicating professionally via phone, email, and ticketing systems.
Manage the returns transportation process, including scheduling carrier pickups, tracking return shipments, and confirming warehouse receipt with the warehouse and inventory teams.
Monitor and follow up on operational issues and recurring exceptions, identifying root causes and supporting corrective actions....
Promote Lalamove’s Driver-Refer-Driver programme to external drivers and potential referrers, clearly explaining its benefits, mechanics and eligibility requirements.
Develop and manage referrer and affiliate activities that generate consistent, high-quality driver leads and registrations.
Regularly engage drivers on the ground to understand their experience, concerns and operational challenges, and provide structured feedback and market insights to the internal team....
Build strong relationships with customers, contractors and other key stakeholders, acting as the senior escalation point for major operational and commercial matters.
Partner with Sales and Commercial teams on new opportunities, bids, project planning and business growth.
Establish scalable operational processes, governance and performance standards as the Malaysia organisation continues to grow....