Fit-Out & Renovation Control: Manage tenant contractor works to guarantee strict adherence to design guidelines, safety standards, and project schedules.
Cost & Energy Optimization: Monitor operational expenditures and energy utilization across core systems, coordinating with local regulatory bodies when required.
Safety & Security: Maintain comprehensive security and emergency response protocols to safeguard visitors, tenants, and physical assets....
Respond to delivery, returns, and replacement enquiries - including escalations from the Customer Experience team and direct customer outreach - communicating professionally via phone, email, and ticketing systems.
Manage the returns transportation process, including scheduling carrier pickups, tracking return shipments, and confirming warehouse receipt with the warehouse and inventory teams.
Monitor and follow up on operational issues and recurring exceptions, identifying root causes and supporting corrective actions....
Respond to delivery, returns, and replacement enquiries - including escalations from the Customer Experience team and direct customer outreach - communicating professionally via phone, email, and ticketing systems.
Manage the returns transportation process, including scheduling carrier pickups, tracking return shipments, and confirming warehouse receipt with the warehouse and inventory teams.
Monitor and follow up on operational issues and recurring exceptions, identifying root causes and supporting corrective actions....
Build strong relationships with customers, contractors and other key stakeholders, acting as the senior escalation point for major operational and commercial matters.
Partner with Sales and Commercial teams on new opportunities, bids, project planning and business growth.
Establish scalable operational processes, governance and performance standards as the Malaysia organisation continues to grow....
Promote Lalamove’s Driver-Refer-Driver programme to external drivers and potential referrers, clearly explaining its benefits, mechanics and eligibility requirements.
Develop and manage referrer and affiliate activities that generate consistent, high-quality driver leads and registrations.
Regularly engage drivers on the ground to understand their experience, concerns and operational challenges, and provide structured feedback and market insights to the internal team....
Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;...
Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;...