Jev Management & Trading Hiring! Full Time Dining Operations Manager - Mandarin Speaker @ Johor Bahru in Johor - Ricebowl

Location: Johor Bahru

Own the Floor From Opening Prep to Peak-Hour Service

A strong Restaurant Floor Manager notices everything — whether the team is ready, tables are prepared, customers are being looked after and operational issues are handled before they disrupt service.

This is a hands-on management position for someone who enjoys being on the restaurant floor and leading from the front.

What Comes With the Position

• Seniority Allowance
• Attendance Bonus
• Overtime Pay
• Paid Annual Leave
• Public Holidays
• EPF + SOCSO

Who We're Looking For

You should have previous experience in restaurant operations or a supervisory position, ideally within front-of-house operations.

• Strong leadership & people-management skills
• Good customer-service instincts
• Confidence handling complaints & unexpected situations
• Knowledge of restaurant service standards
• Understanding of hygiene & workplace safety requirements
• Experience preparing staff schedules
• Ability to evaluate & guide employee performance
• Basic inventory and asset-control knowledge
• Familiarity with POS systems
• Basic office software skills
• Professional, responsible & calm under pressure

During Every Shift, You'll Be Responsible For

• Supporting the Restaurant Manager with daily FOH operations
• Staying visible on the floor during operating hours
• Supervising service quality and restaurant workflow
• Conducting pre-shift team meetings
• Checking uniforms, grooming & attendance
• Assigning duties based on operational needs
• Engaging with customers when required
• Handling complaints professionally
• Resolving unexpected floor issues quickly
• Monitoring facilities, equipment & utensils
• Keeping track of FOH consumables
• Coordinating maintenance and replacement needs
• Ensuring restaurant procedures are consistently followed

Don't Manage the Restaurant From the Back. Lead It From the Floor.

If you can coordinate people, maintain service standards and stay composed when the restaurant gets busy, this is your opportunity to take greater ownership of front-of-house operations.

Work Location: In person