100+ Online Customer Service Jobs in Malaysia | Job Vacancies | August 2026 | Ricebowl
Showing 107 jobs results for
"online customer service"
Chat Available
MYR2,500 - MYR3,500 Per Month
+Additional Compensation
Fresh Graduates
Puchong, 47180
Near Train Station
- You will keep our customers happy. You will be responsible for maintaining a high level of customer satisfaction across all our platforms (Facebook, Instagram, TikTok, Shopee), ensuring every interaction is positive.
- You will help us get better. You will contribute to the continued development and improvement of our customer service by identifying areas where we can smooth out processes or improve the experience.
- You will coordinate with operations. You will work closely with warehouse personnel to monitor service levels, ensuring that orders are being fulfilled correctly and solving any shipping issues that arise. ...
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Posted
5 days ago
MYR4,000 - MYR8,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Process customer orders, track order progress, and ensure timely fulfillment. Execute order auditing and handle common user inquiries, feedback, or form submissions, providing initial sorting and routing.
- Analyze sales data regularly to support operational analysis, adjust strategies and propose optimizations based on performance metrics.
- Ensure that all operational practices and website content comply with relevant laws, regulations, and company brand guidelines. ...
Posted
2 days ago
Chat Available
MYR4,000 - MYR7,000 Per Month
Posted
5 days ago
Chat Available
MYR4,000 - MYR7,000 Per Month
- Respond to customer enquiries via e-commerce platforms, social media, WhatsApp, and other online channels.
- Follow up with potential customers and convert enquiries into sales.
- Prepare quotations and sales proposals based on customer requirements.
Posted
5 days ago
Chat Available
MYR4,000 - MYR7,000 Per Month
- Respond to customer enquiries via e-commerce platforms, social media, WhatsApp, and other online channels.
- Follow up with potential customers and convert enquiries into sales.
- Prepare quotations and sales proposals based on customer requirements.
Posted
5 days ago
Chat Available
MYR4,000 - MYR7,000 Per Month
- Maintain good customer relationships and provide timely follow-up.
Be an early applicant!
Posted
5 days ago
Chat Available
MYR2,400 - MYR3,400 Per Month
George Town, Pulau Pinang
- Liaise with suppliers and negotiate favourable terms
- Prepare and process invoices, receipts, and other purchasing-related documentation
- Provide administrative support to the Purchasing department as needed ...
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Posted
3 hours ago
MYR2,500 - MYR3,000 Per Month
Near Train Station
Be an early applicant!
Posted
5 days ago
Chat Available
MYR3,000 - MYR8,000 Per Hour
+Additional Compensation
WFH
KL City, WP Kuala Lumpur
Near Train Station
- • Ensure customer experience standards are maintained in all interactions.
- Online Sales Closing
- • Actively convert inbound enquiries into confirmed purchases across all platforms. ...
Be an early applicant!
Posted
6 hours ago
Chat Available
MYR3,000 - MYR8,000 Per Hour
+Additional Compensation
WFH
KL City, WP Kuala Lumpur
Near Train Station
- • Ensure customer experience standards are maintained in all interactions.
- Online Sales Closing
- • Actively convert inbound enquiries into confirmed purchases across all platforms. ...
Be an early applicant!
Posted
5 hours ago
Chat Available
MYR1,800 - MYR2,200 Per Month
Near Train Station
- Handle incoming customer inquiries via phone, email, and in-person, providing prompt and professional responses, and escalating issues as needed.
- Process sales orders, generate invoices, and track shipments, ensuring accuracy and timely delivery of products to customers.
- Assist in the development and implementation of sales strategies and marketing campaigns to drive business growth. ...
Posted
12 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer requests in accordance with service procedures and timelines.
- Educate customers on available products and services and guide them to relevant self-service resources.
- Accurately update customer information and interaction records in the system. ...
Posted
12 days ago
Chat Available
Up to MYR3,200 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Arrange paid consultation sessions, provide continuous follow-up, and assist in converting leads into course enrollments.
- Record and maintain customer and advertising data.
- Edit and publish short-form videos on TikTok, Facebook, Instagram, Xiaohongshu (RED), and other social media platforms. ...
Posted
10 hours ago
Chat Available
MYR2,400 - MYR3,400 Per Month
George Town, Pulau Pinang
- Liaise with suppliers and negotiate favourable terms
- Prepare and process invoices, receipts, and other purchasing-related documentation
- Provide administrative support to the Purchasing department as needed ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR8,000 - MYR15,000 Per Month
Near Train Station
- Ensure store health by monitoring ratings, disputes, prohibited content, and intellectual property compliance.
- Source and manage product categories including gold-plated zircon jewelry, moissanite silver jewelry, and natural crystal accessories.
- Conduct market research, competitor analysis, and identify trending products. ...
Be an early applicant!
Posted
2 days ago
MYR2,200 - MYR3,000 Per Month
+Additional Compensation
Near Train Station
- Opportunity to develop sales and customer relationship management experience
- Reach out to potential customers such as transport companies, logistics operators, workshops, factories and fleet owners.
- Introduce our services through phone calls, WhatsApp, email and other outreach methods. ...
Be an early applicant!
Posted
5 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Arrange customer appointments or showroom visits
- Maintain good customer relationships and ensure customer satisfaction
- No cold calling ...
Be an early applicant!
Posted
12 days ago
Chat Available
Live Chat Support (Customer Service) Mandarin Speaker
Live Chat Support (Customer Service) Mandarin Speaker Live Chat Support (Customer Service) Mandarin Speaker
Company Confidential
MYR3,500 - MYR4,800 Per Month
Near Train Station
- Maintain accurate and up-to-date records of customer interactions and case resolutions in the system.
- Maintain a professional, polite, and positive tone in all customer interactions to uphold the company’s brand image.
- Collaborate closely with team leaders and colleagues to ensure smooth daily operations and service continuity. ...
Be an early applicant!
Posted
2 days ago
MYR2,800 - MYR3,500 Per Month
Near Train Station
- Maintain good response time and customer satisfaction across online platforms.
- Handle order-related matters including appointment arrangement, refund, and exchange processes.
- Support and execute monthly promotional campaigns to improve sales performance. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Provide administrative and operational support to the sales team to ensure smooth daily operations.
- Prepare and maintain sales proposals, contracts, reports, and other related documentation as required.
- Assist in managing Shopee platform operations, including processing orders and handling sales-related documentation. ...
Be an early applicant!
Posted
12 days ago
Chat Available
Customer Relations Officer (Mandarin)
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Ensure a high level of customer satisfaction through excellent service and timely follow-up.
- Maintain a professional and positive approach, consistently aligning with the company’s customer service standards.
- Manage a high volume of incoming calls, chats, and messages across various platforms. ...
Be an early applicant!
Posted
2 days ago
Chat Available
Undisclosed
+Additional Compensation
47170 Puchong, Puchong
Near Train Station
- Perform consistent follow-up with new leads to improve appointment show-up rates.
- Track and reduce appointment cancellations and no-show cases.
- Re-engage previous leads to encourage appointment bookings. ...
Posted
a month ago
Chat Available
Customer Service Executive
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Coordinate with warehouse, riders, and operations teams
- Prepare daily/weekly customer service reports
- Ensure good customer satisfaction and service quality ...
Posted
11 hours ago
Customer Service ( Mandarin Speaker)
MYR2,800 - MYR3,000 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Provide after-sales support and ensure customer satisfaction
- Work closely with the sales and logistics team to ensure smooth operations
- Manage online customer inquiries via chat, WhatsApp, or social media ...
Posted
a day ago
Customer Relations Executive
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Follow up with customers to understand their needs, provide suitable product recommendations, and enhance overall customer experience.
- Manage customer records and support CRM database updates to ensure accurate customer information for follow-up activities.
- Support the planning and execution of online and offline member activities, including Member Days, VIP events, customer appreciation events, and customer engagement activities. ...
Posted
a day ago
Chat Available
Customer Service Specialist
MYR3,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers with product registration, account management, order inquiries, and guide them in using products and services.
- Collect customer feedback and report it to superiors in a timely manner, providing a basis for product improvement and service optimization.
- Collaborate with departments such as sales and technical support to jointly resolve customer issues and enhance the overall customer experience. ...
Posted
3 days ago
Chat Available
Sales Development Representative
MYR3,500 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Schedule meetings for the Business Development team.
- Build and maintain a healthy sales pipeline using our CRM.
- Follow up with prospects and nurture long-term business relationships. ...
Be an early applicant!
Posted
a day ago
Chat Available
MYR8,000 - MYR15,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensure store health by monitoring ratings, disputes, prohibited content, and intellectual property compliance.
- Source and manage product categories including gold-plated zircon jewelry, moissanite silver jewelry, and natural crystal accessories.
- Conduct market research, competitor analysis, and identify trending products. ...
Posted
13 days ago
Chat Available
Online Sales Representative
MYR3,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
- Demonstrate professionalism, integrity, and confidentiality when managing customer information
- Meet individual sales KPIs and contribute to team sales targets
- Identify upselling and cross-selling opportunities across health products and promotions ...
Posted
a day ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
- Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
- Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Posted
6 days ago