Problem Solving

Creativity

Coordinating with Others

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening ...

Collaborate with the customer service team to craft engaging responses and solutions.

Support the coordination of online customer service initiatives, such as live chat support and social media interactions.

Contribute innovative ideas for improving online customer service processes and tools. ...

Responsibilities:

Deliver comprehensive information about products or services to customers.

Address inquiries and assist customers effectively with their requirements. ...

Tasks & responsibilities

Provide product and services information

Answer questions and assist customers with their needs ...

⁠Maintain a positive, empathetic and professional attitude towards customers at all times.

Follow up with customers after service in order to keep them engaged and ask if there's any way you can help.

Communicating and coordinating with colleagues as necessary. ...

To create interesting content & copywriting on social media platforms in order to attract more customers

To mainly in charge of social media planning and management, eg: Facebook, Instagram & etc

To monitor the content and quality of social media page to maximize audience traffic ...

⁠Maintain a positive, empathetic and professional attitude towards customers at all times.

Follow up with customers after service in order to keep them engaged and ask if there's any way you can help.

Communicating and coordinating with colleagues as necessary. ...

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening ...

To create interesting content & copywriting on social media platforms in order to attract more customers

To mainly in charge of social media planning and management, eg: Facebook, Instagram & etc

To monitor the content and quality of social media page to maximize audience traffic ...

To create interesting content & copywriting on social media platforms in order to attract more customers

To mainly in charge of social media planning and management, eg: Facebook, Instagram & etc

To monitor the content and quality of social media page to maximize audience traffic ...

To create interesting content & copywriting on social media platforms in order to attract more customers

To mainly in charge of social media planning and management, eg: Facebook, Instagram & etc

To monitor the content and quality of social media page to maximize audience traffic ...

Sellection believes in providing an exciting career journey for the team who are committed to grow together with the company. We are committed to providing training and development programs, and to sustain a culture of growth mindset to the entire staff.

Why work at Sellection?

Career growth, technical, sales and leadership training provided ...

3、负责流失用户日常维护跟踪，引导用户回归平台并消费

4、基于工作要求高效执行对于用户召回的服务策略和流程。

【要求】 ...

Provide detailed product information and address customer inquiries effectively.

Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions.

Offer personalized recommendations to enhance the customer's shopping experience and maximize sales. ...

Conduct follow-up calls or chats for customers who have expressed interest in specific products or services.

Provide detailed product information and address customer inquiries effectively.

Proactively identify opportunities to upsell and cross-sell related products and services during customer interactions. ...

To create interesting content & copywriting on social media platforms in order to attract more customers

To mainly in charge of social media planning and management, eg: Facebook, Instagram & etc

To monitor the content and quality of social media page to maximize audience traffic ...

during the recent 4.4 Sale. If you're looking for an exciting career, apply today!

"Who is your ideal candidate?"

We're seeking a highly motivated Customer Support (Online) to join our growing team. You'll be the face of Corvan on online platforms, providing exceptional service and fostering a positive brand experience. ...

To create interesting content & copywriting on social media platforms in order to attract more customers

To mainly in charge of social media planning and management, eg: Facebook, Instagram & etc

To monitor the content and quality of social media page to maximize audience traffic ...

-Coordinate impactful broadcasts for promotions and updates, fostering engagement with the audience. -Facilitate seamless return and refund procedures, ensuring customer satisfaction. -Manage and respond to customer reviews, fostering positive interactions and addressing concerns on e-commerce and social media platforms.

-Analyze and report on customer inquiries to enhance support services. -Understand customer acquisition channels by analyzing where the audience discovers Corvan. -Research and provide insights into competitors' customer service practices, contributing to continuous improvement.

-Maintain an up-to-date FAQ section for consistent and accurate customer information. -Process order cancellation requests efficiently and communicate updates to relevant stakeholders. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-corvan-job-online-customer-service] "What are the requirements to apply?" -Diploma or Degree in Business Administration, Communication, Marketing, Psychology or a related field preferred -1+ years of experience in customer service, with a focus on home appliances / consumer electronics or related industries preferred -Must respond to messages rapidly -Must possess excellent communication skills (spoken and written) in English -Must have good customer service and problem-solving skills, attention to detail, empathy, patience and immaculate manners -Must have a track record of delivering high-quality service and results -Must possess good computer skills (Word, Excel, PowerPoint, Google Drive) -Must maintain a high degree of integrity and confidentiality -Must be fully vaccinated with booster shot -Only Malaysian citizens are considered at this time "What are the working hours?" ...

Location:

Kuala Lumpur, East Asia, MY

Company: ...

The Sales and Customer Service Team Leader plays a key role in delivering an excellent customer experience, helping us to learn more about our customers and in supporting commercial success, by delivering day-to-day line management and supervision of the English Online team, supporting the Sales & Customer Services Manager, and managing the team rotas, duties, escalated enquiries, and general operations.

Main accountabilities but not limited to the following:

Team and operational management ...

We're seeking a highly motivated Customer Support (Online) to join our growing team. You'll be the face of Corvan on online platforms, providing exceptional service and fostering a positive brand experience.

"What would my job scope be?"

-Provide real-time assistance and information through live chat to enhance customer satisfaction on e-commerce and social media platforms. ...

Sellection believes in providing an exciting career journey for the team who are committed to grow together with the company. We are committed to providing training and development programs, and to sustain a culture of growth mindset to the entire staff.

Why work at Sellection?

Career growth, technical, sales and leadership training provided ...