Cplus Digital Hiring! Full Time Live Host in 57000, Earn up to MYR 3,000 + additional compensation - Ricebowl

Proven experience as a Live Host or similar role, with at least 1-2 years of relevant experience in customer-facing positions.

Excellent communication and interpersonal skills, with the ability to engage a diverse audience effectively in English, Mandarin, and Bahasa Malaysia.

Demonstrated ability in customer engagement, sales techniques, and relationship building, with a strong understanding of sales closing and upselling strategies.

Proficiency in live streaming and content creation, including the ability to present products compellingly and create engaging online experiences.

Strong product knowledge and the ability to articulate product benefits clearly and persuasively to potential customers.

Exceptional customer service skills, including active listening and problem-solving abilities, to ensure a positive customer experience.

Ability to work onsite at Restoran Asam Pedas Masakan Kampung, Petaling, 57000, Malaysia, and adapt to the dynamic environment of a retail merchandise company.

A Secondary/SPM/'O' Level education is required, demonstrating a foundational level of academic achievement.

Engage with customers in a lively and welcoming manner, creating a positive and interactive atmosphere during live sessions.

Effectively showcase and demonstrate restaurant products and menu items, highlighting key features and benefits to potential diners.

Utilize strong sales techniques and persuasive communication to encourage customer orders and drive sales during live streams.

Build rapport and foster relationships with viewers, turning them into repeat customers and brand advocates.

Provide exceptional customer service by actively listening to inquiries, addressing concerns, and resolving issues promptly and professionally.

Develop and create engaging content for live streaming sessions, including product highlights, special offers, and interactive segments.

Collaborate with the marketing team to align live stream content with overall promotional strategies and campaigns.

Maintain up-to-date product knowledge to confidently answer customer questions and provide accurate information.

Identify opportunities for upselling and cross-selling menu items to maximize order value.

Master the art of sales closing, guiding customers smoothly through the ordering process and ensuring a satisfying transaction.