Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs
Support the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for both customers and internal stakeholders
Assist the Relationship Manager with credit analysis and the timely submission of credit proposals for facilities for both existing and prospective clients
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To serve existing customer needs and to manage daily activities and provide necessary weekly sales progress report.
To establish and maintain regular personal contact with all relevant decision maker and key influence in order to drive and deliver the operating plan.
Organize and conduct product presentations training to potential and existing customer.
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Developing and operationalising product operations procedures (e.g. escalation, etc.) to handle user feedback and manage incidents
Regularly analysing user feedback over time and using insights to advise the platform product development team on future product improvements and feature prioritisation.
Developing and operating, with the support of product engineers where needed, the required monitoring of product data quality, utilisation, and other key metrics as may be deemed necessary to support early identification of product issues or failures for prompt remedial action
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Full Sales Cycle Ownership: Independently drive sales, proactively generate new leads, and rigorously follow up on existing pipelines to maximize conversions.
Client Viewings: Schedule, coordinate, and conduct professional on-site center viewings for prospective clients, tailoring your pitch to meet their specific needs.
Lead Distribution: Manage and optimize the distribution of incoming leads to ensure swift response times and high efficiency.
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Work closely with other areas of Finance Asia to provide additional ad hoc reports
To act as the key contact for the financial reporting of one or more entities within the Asia region, as assigned by the Group Head Finance. Responsibility for all regular reporting to Head Office, which include submissions under IFRS and HGB (German GAAP) and may include additional regulatory, controlling or tax information
To closely liaise with the Finance teams in the serviced locations to both understand the financials and update the local teams of any developments as the case may be
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Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs
Support the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for both customers and internal stakeholders
Assist the Relationship Manager with credit analysis and the timely submission of credit proposals for facilities for both existing and prospective clients
...
To serve existing customer needs and to manage daily activities and provide necessary weekly sales progress report.
To establish and maintain regular personal contact with all relevant decision maker and key influence in order to drive and deliver the operating plan.
Organize and conduct product presentations training to potential and existing customer.
...