Attend to and resolve all owners’ and residents’ complaints (verbal and written) promptly and professionally.
Support the implementation of the Quality Management System (QMS) and ensure compliance with ISOP requirements at the site level.
Assist in the preparation and organization of Annual General Meetings (AGMs) and Extraordinary General Meetings (EGMs) for the respective development.
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Attend to and resolve all owners’ and residents’ complaints (verbal and written) promptly and professionally.
Support the implementation of the Quality Management System (QMS) and ensure compliance with ISOP requirements at the site level.
Assist in the preparation and organization of Annual General Meetings (AGMs) and Extraordinary General Meetings (EGMs) for the respective development.
...
The role is expected to operate with growing independence in assigned areas, while aligning closely with the Section Leader and Division Leader on priorities, quality standards, and escalations.
Duties & Responsibilities:
Provide translation and interpretation from Japanese to English, and vice versa.
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Translate various documents such as presentations, newsletters, reports, company policies and speeches, etc.
Manage assigned translation tasks end-to-end, including planning timelines, clarifying requirements and preparing visual materials, and meeting agreed deadlines. Apply standardised terminology and formatting, while continuously improving quality through feedback and self-review.
Interpret and facilitate communication between Japanese and non-Japanese speaking stakeholders.
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