Job Purpose
To support and implement talent management and employee development initiatives that build employee capabilities
strengthen the talent pipeline
improve employee engagement
and support the organization’s current and future business needs.
Key Responsibilities
Develop and coordinate training and development programs based on organizational and employee needs.
Conduct training needs analysis (TNA) and identify competency and skills gaps.
Coordinate internal and external training programs
including scheduling
logistics
attendance
and evaluation.
Support the implementation of talent management and succession planning initiatives.
Identify and develop high-potential employees and support career development programs.
Manage and monitor individual development plans (IDPs).
Support the performance management process
including goal setting
performance reviews
and development discussions.
Develop and maintain competency frameworks
career paths
and job profiles.
Track training effectiveness and prepare reports on training participation
costs
and outcomes.
Maintain accurate employee training and development records.
Work with managers to identify development opportunities
coaching needs
and learning interventions.
Support employee engagement and organizational development initiatives.
Research new learning methods
tools
and best practices to improve employee development.
Ensure training activities comply with company policies and relevant regulatory requirements.
Manage the Learning Management System (LMS) or other HR development platforms
where applicable.
Key Performance Indicators (KPIs)
Training completion and participation rates
Training effectiveness and employee feedback scores
Achievement of annual training plans
Training cost versus budget
Internal promotion and talent mobility rates
Succession plan readiness
Development plan completion rates
Employee competency improvement
Employee engagement related to learning and development
Experience in managing or coordinating multiple projects will be an advantage.
Strong knowledge of project planning
monitoring
reporting
and documentation.
Good understanding of project management methodologies and governance practices.
Strong analytical
problem-solving
and organisational skills.
Excellent communication and stakeholder management skills.
Strong proficiency in Microsoft Office
particularly Excel
Word
and PowerPoint.
Familiarity with project management tools or systems is an advantage.
Able to manage multiple priorities and meet tight deadlines.
Able to work independently as well as collaboratively with cross-functional teams.
Willing to travel when required for project meetings
site visits
or business activities.
TNB Project
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
...
Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
...
Create/maintaining an updated HR Knowledge database; a common repository for HR policies, Standard Operating Procedures (SOPs), letter templates, forms and tools to promote operational consistency.
Monitor regulatory changes and assess policy implications.
Coordinate with Legal, Risk, and Audit teams to ensure compliance.
...
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
...
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
...
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Coordinate renovation activities by managing renovation applications, unit access arrangements, furnishing confirmations, renovation progress updates, and project completion status.
Monitor and update unit statuses throughout the renovation and handover process while ensuring accurate documentation and timely communication with all relevant stakeholders.
...