Process monthly payroll and administer attendance, leave, overtime, employee benefits, and statutory contributions, including EPF, SOCSO, EIS, and PCB.
Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.
Align with business order demands, synchronize production schedules and delivery cycles, timely update delivery changes and order abnormalities to ensure stable customer delivery.