Liaise with authorities: Communicate with SSM, tax authorities, banks, and related agencies; handle inquiries and assist with inspections/audits.
Documentation management: Maintain client files, follow up on processes, and provide progress updates.
Company incorporation: Handle SSM new company registrations, company name changes, capital increases, company strike-offs, and annual return compliance.
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Familiar with SSM registration procedures
Malaysian Companies Act
and tax registration requirements; proficient in Microsoft Office. Knowledge of SQL software is an advantage
For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times.full time position also available
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Human Resources Management
Payroll Processing
Administrative Support
Office Management
Recruitment
Employee Relations
Record Keeping
Organizational Skills
Time Management
Communication Skills
Sales Strategy
Communication
Lead Generation
Negotiation
Microsoft Office
Business Development
Market Research
Sales
Client Relationship Management
Strategic Planning
Develop a professional network across retail investors and small institutions in Malaysia.
Ready to grow a sales pipeline and learn the ropes of bullion trading while working with us at TTT BULLION (M) SDN BHD? We are a tightly knit trading firm focused on precious metals, serving retail and institutional clients across Malaysia. Our team values practical skills, clear communication, and honest relationships with customers.
As a Builder on our sales team you will help design and scale outbound and advisory processes that bring in new customers and increase repeat business. You will work across finance and sales tasks to turn prospects into reliable accounts and shape how we present bullion investment to local buyers.
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