Support the sales team by preparing and delivering necessary documents, contracts, and promotional materials to various branches or client locations.
Liaise with external vendors and service providers for logistics-related tasks such as courier services, vehicle maintenance, and event venue setup.
Provide administrative support to the sales and marketing departments, including data entry, filing, and scheduling of logistics-related activities.
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Implement and improve inventory management strategies (e.g., JIT, Kanban, safety stock optimization) to ensure optimal stock levels and minimize carrying costs. Drive improvements in inventory accuracy through cycle counting, physical inventories, and WMS optimization.
Analyze existing material flow, warehousing, and transportation processes within manufacturing operations to identify bottlenecks, inefficiencies, and areas for improvement.
Design, develop, and implement optimized logistics processes, layouts, and automation solutions (e.g., AGVs, automated storage/retrieval systems) to enhance productivity and reduce waste.
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Inventory Management
Warehouse Operations
Data Entry
Communication Skills
Teamwork
Problem Solving
Time Management
Attention to Detail
Logistics Coordination
Record Keeping
Prepare and manage the logistics system to optimize time management.
To manage and implement smooth warehouse operations in the incoming and outgoing system through visual physical inspection, computerization, administration, and retrieval systems.(ERP System).
To implement and maintain complete detailed warehouse finished goods or non-finished goods products identification such as FIFO control, inventory, location by implementing daily stock count.
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Coordinate with customers and internal departments to ensure service level agreements (SLAs) are achieved while resolving operational issues promptly.
Support continuous improvement initiatives by analyzing warehouse performance, preparing operational reports, and implementing process enhancements to improve efficiency, quality, and cost-effectiveness.
Assist the Warehouse Manager in overseeing daily warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch, to ensure smooth and efficient workflow.
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Communication
Import & Export Documentation
Bill of Lading (BL) Preparation
Shipping Instruction (SI) Preparation
K3 Customs Form Handling
Commercial Invoice & Packing List Preparation
HS Code Classification
Customs Clearance Procedures
Import & Export Permit Application
Knowledge of Malaysia Customs Requirements (JKDM)
Food Import/Export Compliance (Frozen & Chilled Goods)
Communication & Coordination Skills
Time Management
Problem Solving
Ability to Work Under Pressure
Attention to Detail
Inventory & Warehouse Control: Manage warehouse operations, layout optimization, and inventory accuracy. Implement efficient FEFO (First Expired, First Out) rotation protocols given the perishable nature of the inventory.
Vendor & 3PL Management: Negotiate contracts and manage relationships with third-party logistics providers, freight forwarders, and transport vendors. Monitor vendor KPIs (on-time delivery, temperature compliance).
Budgeting & Cost Control: Devise and manage the logistics annual budget. Analyse cost per delivery, fuel consumption, and warehouse labour costs to drive continuous cost-saving initiatives.
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Customer Service
Food Safety
Communication
Food Preparation
Food and Beverage
Attention to Detail
Service Orientation
Food and Beverage Knowledge
Cash Handling
Documentation & File Management:Organize, categorize, and maintain all incoming and outgoing operational and logistics documents to ensure proper record keeping, tracking, reconciliation, and audit readiness.
Email Correspondence & Order Processing:Responsible for receiving, reviewing, and efficiently processing customers’ Purchase Orders (PO Requests) via email.
Shipment Coordination & System Operations (WMS):Coordinate and execute outbound shipping workflows accurately using the Warehouse Management System (WMS), based on customer POs and Allocation Tables.
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